Litify Chat Integration

Automate chat leads for Litify

HelpSquad’s Managed 24/7 Live Chat Service will book 2x Leads from your existing website traffic and provide automatic support for client questions.

Integration with Litify

You already have the client’s attention, let’s help them follow through. Amplify your Litify intake forms and keep your client interested by having their questions answered before they click away.


  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting, Facebook Messenger, and Through Phone at 1-877-775-3667)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many clients bounce due to not having 24/7 proactive live chat on your website?

According to an ABA Benchmark Study, over a third of calls to law firms are not immediately answered. Not only that, but according to a Lead Response Management study, when the client waits:


  • 30 minutes? There’s a 21x reduction in successful leads.
  • 10 minutes? Still a 4x reduction in successful leads!


Clients who are looking for an attorney are often already overwhelmed, confused, and have a head filled with questions. Each additional question they have before they’re talking to someone who can guide them along correlates directly to dropped leads.


The firms with the fastest flow from questions to direct support win the most clients, allowing them to pick and choose their work rather than taking what they can get.

Don’t pay more than you need to

With multiple pricing plans, HelpSquad provides the most affordable chat software for any sized firm. Beginning at $185 for 50 leads a month, you’re paying less than $4 per customer. With each potential client able to bring your firm thousands of dollars, HelpSquad is pennies in comparison.



Start a 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? We can do that!


Need agents trained for your business and dedicated to your company only? They’ll become your personal professionals!


A leader you can follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.



24/7 Live Chat that fits perfectly into your Litify intake and email processes

Litify provides a vast variety of tools and apps to support all kinds of aspects of a law firm. It’s suite guides cases from the very beginning to the very end, from generating referrals and intakes to analyzing your billable hours. All these incredible bells and whistles, but there’s still something that even Litify can’t do on its own.


You can set up everything without a flaw, using every single tool at your disposal with perfect analytics to maximize your efficiency in the office. You can advertise perfectly, with your hours of market research and SEO and creating the perfect website. You’ve caught the potential clients hook line and sinker, and they’re in the intake process, filling out your Litify forms and questionnaire.


There’s one problem: this user has a question about navigating what they’ve been sent, and they are confused.


Your site may have an email listed, but this client doesn’t want to wait for a response that may or may not help them. Clients choose the path of least resistance. In 30 minutes, it will be 21x less likely they’ll stay with you. If it takes less effort for them to google another firm where they don’t have this question, you have lost your client.


HelpSquad provides immediate human connection to solve their problem and keep them engaged. Become the path of least resistance, whether they have questions or not. HelpSquad can integrate into your intake process, keeping clients one click away from support the entire time. A well-optimized live chat can generate 4x to 8x more leads by keeping the people you’d otherwise never see leave. This chat supports more than just intakes. We integrate into your Litify Email Management forms, turning messages into conversations.



We analyze the most common questions and complaints we hear, creating FAQ sections to answer peoples’ questions before they even need to ask. This means that the value you gain from HelpSquad compounds over time, spending the same amount to answer more questions. No wonder our customer turnover rate is less than 2%!


Try it free for our 14 day trial and see the difference for yourself.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"