E-Commerce

Do you know who Josh Kalk is? He’s a human curveball.  Upon first glance, Kalk appears to be nothing more than your average Joe…a shy intellect if you will.   The 44 year-old started out as a math and physics professor at a small state college in West Virginia and a small-time writer of his own … Continued

When COVID-19 struck and the government issued a mandatory quarantine, no one could have predicted or prepared for the financial and economic consequences. It’s been almost two months since then, and businesses are still closed or struggling to stay open.  HelpSquad, along with our sister companies LiveHelpNow and Insane Lab, sprung into action as soon … Continued

Small business reopening has been on everyone’s mind as the United States nears the second month of COVID-19 quarantine.  With some states lifting restrictions and others preparing to do so in the near future, small business owners everywhere ponder on reopenings. Safety of operations and financial viability become major issues in all cases as the … Continued

Who wouldn’t love to get away right now? Hell…at this point, who wouldn’t love to simply get out of the house? Sadly, it appears many Americans will be forced to remain housebound for the foreseeable future. As of Tuesday, May 5th, 65% of America’s population, roughly 214 million people, remained under some form of lockdown. … Continued

“Incredible change happens in your life when you decide to take control of what you do have power over instead of craving control over what you don’t.” ― Steve Maraboli, Speaker, Author, and Behavioral Science Expert Small business owners have had the wind knocked out of them…by a COVID sledge hammer. Just a few short … Continued

Since its inception, the prevalence of voice assistant technology has been gradually gaining momentum. When Apple introduced Siri to the world in 2011, it forever changed the way consumers interact with their favorite brands. In 2014, Amazon launched Alexa and Amazon Echo, and two years later Google debuted Google Home. Both platforms would become responsible … Continued

The spookiest time of year is upon us.  Skeletons and spider webs adorn neighborhood porches, Halloween themed music blares across department store loudspeakers, and you have seen Mike Meyers’ white face mask flash across your TV screen more times than you can count. The creepy atmosphere can make even the bravest soul consider looking over … Continued

Is your business struggling to keep up with the demands of today’s competitive market? A CRM software might be the solution you need. Using CRM helps businesses improve sales, manage data, and achieve success. This article covers CRM basics, its impact on sales and data, and important factors when selecting and implementing a CRM system. … Continued

If you’re a creative type starting a business, it can be all too easy to want to share all of your thoughts and innovations with the world. You think perhaps it’s the one divine allotment of ingenuity you will ever be granted, so you want to get it all out there before the opportunity is … Continued

Today, businesses want to better help their customers. They use live chat agents and chatbots for quick support. Live chat agents are real people who answer questions right away. Chatbots are programs that automatically respond to questions. Both live chat agents and chatbots are used to help customers fast. Exploring Live Chat Agents and Chatbots … Continued