Clutch 2026 Top Virtual Assistant Company · Top Medical Billing Company · Managed Virtual Medical Assistants
Services

Built for the way your business actually runs.

HelpSquad started in live chat and grew into a full managed services BPO. Healthcare is our deepest bench - and the reason HelpSquad Health exists - but we still run dedicated support teams for every industry that needs dependable humans at scale.

Trusted by
Simple Agency OY
Mason Bottle
H.E.R. Accessories
MultiSoft
The Cary Company
Patel Law PLLC
Vello
Kofile Technologies
Slinger
Presentation Multimedia
Sure2Sleep
Padel Creations
Progress Luv2Pak International
Royal Farms
NWCThrive
Simple Agency OY
Mason Bottle
H.E.R. Accessories
MultiSoft
The Cary Company
Patel Law PLLC
Vello
Kofile Technologies
Slinger
Presentation Multimedia
Sure2Sleep
Padel Creations
Progress Luv2Pak International
Royal Farms
NWCThrive
Healthcare services

Healthcare is our deepest bench.

HIPAA-compliant Managed Virtual Medical Assistants, call center teams, and end-to-end revenue cycle. BAA signed at the company level, trained on every major EHR. Ready to hire a medical virtual assistant? Start with our deepest healthcare bench.

Healthcare solutions

Everything we run for healthcare operators.

Start here for the full healthcare picture: Virtual Medical Assistants, call center teams, billing, specialties, practice-type playbooks, and compliance posture.

Healthcare hub
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Virtual Medical Assistants

Vetted, HIPAA-trained, accountable.

Dedicated patient-facing and back-office VAs trained on your EHR and SOPs. $10-13/hr patient-facing, $8-10/hr back-office. Live in ~2 weeks.

Healthcare
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Healthcare BPO

End-to-end managed healthcare BPO.

Front desk, scheduling, insurance verification, prior auth, billing, patient outreach - one managed partner, BAA at the company level.

Healthcare
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Healthcare Call Center Teams

24/7 HIPAA-compliant call coverage.

Specialty-trained agents for patient calls, emergency triage, referral management, and provider-to-provider transfers. Multi-language, auditable, BAA covered.

Healthcare
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AI Patient Support

AI first response, human escalation.

Hue AI answers routine patient questions on chat and your website 24/7, then hands anything clinical or PHI-related to a HIPAA-trained human. From $99/mo.

Healthcare
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Medical Billing & Claims

Cleaner claims. Faster cash. 87% first-appeal.

Specialty-specific coding (CPT, HCPCS, ICD-10, CDT, UB-04), claims submission, denial management, aged AR, and patient-responsibility collection.

Healthcare
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Growth & Marketing

Get found, get reviewed, get booked.

Local SEO, Google Business Profile management, review campaigns, social media, patient outreach, and AI search visibility. US account manager and weekly reporting on every engagement.

Healthcare
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Cross-industry services

Beyond healthcare, built on the same managed model.

Customer service, call center, live chat, virtual assistants, white-label BPO, and more - for e-commerce, SaaS, home services, real estate, and every industry that needs dependable humans at scale.

Customer Service Outsourcing

Multichannel support that sounds like your brand.

Chat, voice, email, and SMS handled by dedicated agents trained on your tools and tone. Scales up during peak seasons without hiring.

E-commerceSaaSFinance
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BPO Services

Full-stack business process outsourcing.

Front office, back office, and the glue between them. Managed by US operators, staffed from our global hubs. Cross-industry reach.

Every industry
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Call Center Outsourcing

24/7 inbound and outbound call coverage.

Trained phone agents for support, scheduling, triage, and qualified lead capture. HIPAA-compliant for healthcare clients.

Home servicesReal estateEducation
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Live Chat Outsourcing

24/7 managed live chat on your website.

Agents staffed around the clock who learn your product, answer real questions, and escalate at the right moment. Powered by LiveHelpNow.

E-commerceSaaSEducation
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Virtual Assistants

Dedicated remote assistants for your team.

Single virtual assistants or full teams trained on your workflows. Admin, research, outreach, and operations support. From $8/hour, US-managed.

All industries
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Virtual Receptionists

Professional receptionists answering your phones.

A real person who knows your business takes every call, books every appointment, and follows your escalation rules.

Home servicesProfessional servicesReal estate
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Part-Time Receptionists

Coverage only when you need it.

Need just morning shifts, lunch hours, or after-hours overflow? Start with hourly commitments that fit your actual call volume.

Small businessStartups
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P2P Campaigns

Peer-to-peer outbound messaging at scale.

SMS and voice campaigns for outreach, reminders, reactivation, and patient recall. Compliant, human, never spammy.

HealthcareNonprofitE-commerce
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Knowledge Base Management

Keep your documentation alive, not archived.

We build and maintain the help center, SOPs, and agent scripts. When your product changes, the docs change - and so do the agent responses.

SaaSTechnologyHealthcare
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White-Label BPO

Our teams, your brand.

Deliver customer support under your own name. We staff, train, and manage; you keep the client relationship. Popular with agencies and platforms.

AgenciesPlatformsResellers
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Not sure which one fits?

One call is faster than reading 11 pages.

A 30-minute consultation. We'll map the right service to the work you're trying to offload.

877-775-3667 · info@helpsquad.com · Doylestown, PA