Friendly, 24/7 Live Chat Agents for Insurance Agencies

HelpSquad’s agents will serve as an extension of your insurance team by delivering convenient, real-time support to your customers.

HelpSquad's support agents will supplement your team by helping you put your agency’s best face forward.

Stand Out in a Sea of Providers

If you’re in the insurance industry, you’ve got some serious competition. As of 2020, there are over 400,000 documented insurance agencies and brokers in the U.S. alone. 

How can you stand out among a sea of growing providers? You can find additional, more convenient ways to be readily available to your clients.

Now is the time to allow your customers to chat live with you on your website, text you from their mobile devices, and even contact you via Facebook Messenger.  We already know what you’re thinking. Won’t that require additional employee training and extra manpower? Not with HelpSquad! Our qualified team of agents has you covered.

Offer a Friendly, Personalized Experience

It sounds expensive. But, the truth is that you can provide a higher level of customer service to your insurance customers at an affordable price. HelpSquad’s services are up to 50x cheaper than hiring a new full-time employee! Most importantly, our support agents will be informed on your core policies and practices. So, once our agents sign-on, they’ll be available to seamlessly extend the reach of your customer support 24/7/365.

It’s all made possible through cutting-edge technology. HelpSquad agents utilize an innovative communication platform coupled with a powerful helpdesk system. This pairing enables our agents to create a friendly, personalized experience for your clients. Most new insurance clients are won over by a positive first impression. HelpSquad will supplement your team and put your brand’s best face forward. We’re your go-to service for scalable, professional support. Contact us today!

You’ve got questions? We’ve got answers.

Our friendly support agents are here to answer your questions. HelpSquad has support solutions for insurance agencies of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!

RECENT HELPSQUAD NEWS

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Understanding the Revenue Cycle Management Process: A Comprehensive Guide

In today’s healthcare system, handling money matters is just as vital as giving good care. The Revenue Cycle Management Process helps providers get paid on time and in full. This guide explains the full process, why it matters, common issues, and tips to improve it. It gives healthcare staff the tools to boost income and … Continued

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Claims Denial Management in 2025: Best Practices, Tools, and Trends

Claim denials are a massive headache. They slow down payments, eat up staff time, and cost hospitals and clinics billions. So what’s really going on? In my experience as someone who worked in healthcare, the old approach to claims denial management just does not work anymore. Reacting after a denial hits is expensive and exhausting. … Continued

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Top 10 Best EMR Tools for Small Practices

Small medical offices must make the most of their time and money. A good EMR system helps staff treat patients instead of clicking screens. The market is full of tools that offer cloud access, billing help, or fast charting. This guide lists 10 best EMR Software Tools for small practices with under 20 providers. Each tool was … Continued

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