24/7 Live Chat Agents for Your Digital Marketing and Media Agency

With HelpSquad’s friendly and professional live chat agents, we’ll turn website visitors into leads. 

Trained on your most critical FAQ topics, HelpSquad is an affordable way to ensure your customers will have a positive experience with your brand — 24 hours a day.

The Ultimate Connection Solution

As a marketing or media professional, you know that your business’s success depends on nurturing connections and relationships via a variety of tools and techniques. Think of HelpSquad as the ultimate connection solution. Our highly-qualified live chat agents will be there around the clock to nurture leads and answer your clients’ questions. The best part is that your clients will never even know that they aren’t speaking with an actual member of your in-house staff. We’re that good!

Organized and Efficient

Using a full-featured helpdesk platform, HelpSquad’s support agents make it possible for your business to compete with agencies of all sizes. Organized and efficient, our team will be trained on the topics that are crucial factors in your customers’ purchase decisions. Whether your customers have questions about social media management, website usability, digital advertising, content creation or pricing structure, our agents are experts at capturing and delivering leads. Stay ahead of the game by offering the best-in-class customer support!

You’ve got questions? We’ve got answers.

Our friendly support agents are here to answer your questions. HelpSquad has support solutions for marketing agencies of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!

RECENT HELPSQUAD NEWS

Recent Events

3 Employee Engagement Strategies That Can Save Remote EX in 2020

Let’s play a little game of word association. Summer: vacations. Workplace: cool coworkers. The year 2020: complete and utter craziness that disrupted everything under the sun, including the two things mentioned above. Even if your first two word associations were different, it’s safe to guess that we had similar ideas on the last one. And … Continued

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Mental Health for Remote Employees: Keep Your Team Feeling Valued From Afar

With all that’s going on in the world today, there’s never a better time to talk about mental health. Coronavirus forced a lot of us to pack up and create a make-shift home office as we entered lockdown and a 6-month quarantine. But the sudden shift in our daily routines and the absence of social … Continued

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Why Your Customers Ask So Many Questions. Spoiler: It’s Your Fault.

Recently, I witnessed the perfect storm at the vet. Two staff members were working frantically behind the counter to man the phones and check-out waiting patients. At least 5 pet owners were waiting to pay while also attempting to social distance as their pets whined, meowed, barked and yanked on leashes.     As one … Continued

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