Maria Rush

Managing revenue in healthcare is like trying to plug holes in a leaky bucket. Just when you think everything’s under control, a denied claim slips through and throws everything off. Denials have always been part of the process, but now they’re piling up fast. Hospitals reportedly spend around $19 billion a year just trying to … Continued

In 2025, value-based care means providers get paid based on patient outcomes, not just the number of services delivered, so billing workflows must connect clinical results to reimbursement. Billing teams need data flowing between the EHR and revenue systems to capture quality metrics, risk adjustments, and performance thresholds. For example, tracking fewer readmissions or better … Continued

We’re excited to announce that HelpSquad has been recognized as a 2025 Spring Clutch Global Award winner for our excellence in Customer Support Outsourcing services. This places us among the top 15 customer service providers worldwide on Clutch, the leading global marketplace for B2B service providers. What the Clutch Global Awards Mean Clutch evaluates tens … Continued

Medical claims processing jobs are roles where you review, correct, and submit insurance claims so healthcare providers get paid accurately and on time. You check patient coverage, verify codes like CPT and ICD-10, fix errors, and follow up on rejections or denials. For example, if a claim is denied because a diagnosis code is missing, … Continued

Revenue losses, compliance risks, and patient trust are on the line. Let’s talk about what’s really going wrong and how to fix it without burning out your team. What’s Really Draining Your Practice? Most healthcare providers focus on patient volume or insurance reimbursement rates when thinking about revenue. Totally fair. But here’s something we don’t … Continued

You can become a medical administrative assistant online by learning core healthcare office skills and then applying for remote roles that use those skills daily. Start with a reliable home setup, then take online training in medical terminology, EHR systems, and basic billing. Next, build experience through an internship or small freelance tasks. For example, … Continued

A medical administrative assistant is the person who keeps a clinic or medical office running smoothly by handling the non-clinical work patients rely on every day. They schedule appointments, manage medical records, support billing and insurance, and answer patient questions, often in person or remotely. For example, they may verify your insurance, confirm your visit … Continued

The healthcare BPO market is the growing network of outsourcing partners that handle back-office work for medical practices, such as billing, coding, claims, scheduling, and patient calls. It matters because clinics face more paperwork, tighter compliance, and staffing gaps. For example, a small practice can outsource insurance verification and reminders to reduce admin load and … Continued

Healthcare IT outsourcing means partnering with an external team to manage EHR support, helpdesk tickets, cybersecurity, cloud systems, and HIPAA compliance. The upside is lower costs, faster issue resolution, stronger security tools, and less downtime for clinicians and staff. The risk is vendor dependence, integration hiccups, and data-privacy exposure if controls are weak. With a … Continued