Mary Dellosa

Today’s digital world pushes healthcare teams to stay visible online and still give great care. Marketing now plays a key role in gaining and keeping patients. But many providers feel swamped trying to juggle both care and promotion. Virtual marketing assistants help by offering a low-cost way to boost patient reach and ease the load. … Continued

Outsourcing medical billing and claims processing helps providers keep up with changing payer rules, rising patient volume, and the push for faster reimbursement. A specialized billing partner can handle coding, claim submission, denial follow-up, and patient billing questions, which reduces staff workload and improves cash flow. This guide covers the benefits, risks, and best practices … Continued

Outsourcing dental insurance verification means a specialized team confirms each patient’s coverage, benefits, deductibles, and limits before treatment, so your office runs faster and makes fewer billing mistakes. It reduces time spent on insurer phone calls and helps prevent claim denials. For example, the verifier can confirm whether a crown needs pre-authorization and what the … Continued

A remote patient care coordinator is a healthcare professional who manages a patient’s medical journey from a distance to ensure care remains steady and connected. These specialists bridge the gap between patients and doctors by monitoring health data from home devices, scheduling virtual visits, and explaining complex treatment plans. For example, a coordinator might review … Continued

Medical answering services are external support teams that handle a clinic’s incoming calls, ensuring that every patient speaks to a real person, even after office hours. For example, if a patient calls at 2:00 AM with a high fever, the answering service can immediately patch them through to the physician on duty. This continuous coverage … Continued

A remote medical scribe supports clinicians by documenting patient visits in the EHR, organizing notes, and assisting with coding and follow-up tasks so providers can focus on care. They work in real time through secure audio or video, capture the history and plan accurately, and flag missing details for the clinician to review. For example, … Continued

Efficient scheduling drives strong healthcare delivery. It boosts resource use, cuts wait times, lifts care quality, and improves patient satisfaction. This guide shares key strategies and tools to help clinics and hospitals on how to schedule patients effectively and book smarter. Better scheduling means better results for both staff and patients. Understanding the Importance of … Continued

Healthcare is constantly evolving, and many doctors now use virtual assistants. These are real people who work from home to handle admin work, talk to patients, and give support. They help doctors save time, lower stress, and focus more on care. For clinics and solo practitioners who want dedicated support without hiring in-house staff, you … Continued

AI and automation are used in healthcare to improve diagnosis, personalize treatment, and reduce the day-to-day workload on clinical teams. They can analyze medical images to spot issues earlier, predict who is at risk for conditions like sepsis, and automate tasks like documentation, scheduling, and claims processing. For example, an AI voice tool can generate … Continued