Customer Success Stories
Real HelpSquad clients: what we built together, the numbers that moved, and how the engagements grew.
5 posts
Connexa Upgrades Consumer Response Experience for its Slinger Bag Brand in the US market
Slinger Bag was drowning in 1,100 monthly tickets with slow replies. HelpSquad took over Level 1 ecommerce support and cut response times by 90% in month one.
BFIT Improves Student Experience (With a Little Help From HelpSquad)
See how Benjamin Franklin Institute of Technology added 24/7 live chat through HelpSquad to answer prospective student questions outside admissions hours.
Busy Dental Practice Secures 30+ New Patients A Month With Around The Clock Support
Front desk staff cannot answer every after-hours insurance question, so this dental office handed off chat to 24/7 agents and gained 30+ patients monthly.
How Being Passionately Customer-Centric Leads To Greatness: Mason Bottle's Customer Success Story
Mason Bottle grew from a 2015 Kickstarter to 30+ products by listening to parents. See how customer centricity and live chat support fueled their growth.
M4D Powers Through the Pandemic, Proves Customer Focus is the Key to Success
How M4D, a marketing agency serving Motorola two-way radio dealers, kept growing through the pandemic by treating clients as an extension of their team.
Let's talk about what your practice actually needs.
A 30-minute call. No sales pressure. We'll tell you honestly whether we're a fit.