01
Content calendar planning.
Monthly calendar with post-type mix (educational, behind-the-scenes, patient story, team spotlight, seasonal). Scheduled in your social tool of choice.
Social media for healthcare
Social media management that's actually consistent.
Managed social team running Instagram, Facebook, LinkedIn, and TikTok for healthcare practices. Content calendar, post production, community management, DM response, and specialty-aware HIPAA content. Stays on-brand and on-schedule without your team touching Canva.
Recognized by Clutch
Top 2026 Awards for Virtual Assistants, Medical Billing, and US BPO
Verified client reviews
What clients say on Clutch.
Unfiltered, third-party-verified reviews pulled live from our Clutch profile.
Why HelpSquad for social media management
Social media only works if you're consistent. That's the whole trick.
Four reasons practices outsource social instead of asking the office manager to do it.
01
Consistency, not inspiration.
The difference between social that builds a following and social that fizzles is posting every week for a year. A dedicated team keeps the cadence going.
02
HIPAA-compliant content.
No patient photos without signed releases. No identifiable case descriptions. Content tuned to your specialty without crossing compliance lines.
03
Community management.
Comments responded within 24 hours. DMs routed to intake where relevant. Followers feel like they're talking to a practice, not a bot.
04
Specialty-specific angles.
Dental before/afters, ortho transformation journeys, behavioral health empathy content, primary-care wellness tips. Each specialty has its own content playbook.
How we show up
Six lanes of social media management.
Start with one area of support and add more as you see the results.
02
Post production.
Design (Canva / Figma), short-form video editing, caption writing, hashtag research. Your brand colors, fonts, voice maintained.
03
Community management.
Comments, DMs, story replies - responded within 24 hours. DMs asking about booking routed to intake. Negative comments escalated to your team.
04
HIPAA-compliant content review.
Every piece of content passes a HIPAA check before publishing. Patient releases verified, identifiable details scrubbed, compliance documented.
05
Platform strategy.
Instagram for visual-heavy specialties (dental, ortho, cosmetic). TikTok for short-form reach. LinkedIn for B2B referrals. Facebook for established patient communities.
06
Performance reporting.
Monthly reporting on follower growth, engagement rate, reach, DM conversion. Strategy adjustments based on what is working.
Healthcare
HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
Sean Woods
Director, Restore
Tools we work with
Works with your social stack.
We meet you in the tools you already use. Training built into onboarding.
InstagramFacebook PagesLinkedInTikTokYouTubeLaterHootsuiteSprout SocialBufferPlanolyCanvaFigmaCapCutAdobe Creative Cloud+ custom toolsInstagramFacebook PagesLinkedInTikTokYouTubeLaterHootsuiteSprout SocialBufferPlanolyCanvaFigmaCapCutAdobe Creative Cloud+ custom tools
Healthcare operations in production
A six-figure A/R recovery in 60 days.
A New Jersey dental practice running three dedicated VAs across appointment calls, billing follow-up, and EHR data entry - aged A/R cleared in 60 days, around-the-clock patient coverage without adding in-house staff.
Transparent pricing
Simple rates. Nothing to hide.
We publish our rates because we're proud of them. No hidden fees, no bait-and-switch. Engagements typically start at 20 hours per week, and every rate includes our HIPAA-compliant technology and the backing of a US-based company.
$8-$13/hour for staffing.
Managed teams custom-priced.
Managed teams custom-priced.
$0
Upfront cost
$0
Implementation fees
$0
Replacement costs
Back Office (Digital)
$ 8-10
per hour | digital-only · email + chat
- Billing, claims, AR, data entry
- Admin, research, scribe
- Experienced on your EHR
- HIPAA BAA + virtual desktop
- Dedicated account manager
Most popular
Patient-Facing (Voice)
$ 10-13
per hour · phone + video
- Front desk, scheduling, intake
- Experienced on your EHR
- Screened for clear US-patient communication
- HIPAA BAA + virtual desktop
- Dedicated account manager
Managed Team
Custom
3+ VAs · team lead + QA + trainer
- Fully managed (3+ VAs)
- Specialty: clinical or RN-equivalent
- Workforce management, QA, training & coaching
- Monthly analytics reporting
- Dedicated account manager
Ready to get started?
Consistency. Compliance. Growth. That is the whole point.
Social media is a long-game compound growth channel. Talk with us and we'll audit your current presence and scope a social program.
In their words
What clients say about working with us.
H.E.R. Accessories
Having a real person is what we were looking for. HelpSquad has provided a good business model and support over the past 3 years.
Mason Bottle
The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers an authentic experience with our brand.
VELLO
Within the first 3 months we expanded our hours of active guest communication by about 25% and delivered approximately 33% labor cost savings.
Slinger Bag
We could not be happier with the way HelpSquad have seamlessly integrated themselves into our daily operations.
Kofile Technologies
Professionals who have always proven themselves trustworthy and beneficial to our support staff.
N.J. Hair Center
It's like having someone there 24/7 to answer questions.
Simple Agency
Agents learn how to answer the top questions prospects ask, custom to YOUR business.
Spark Orthodontics
Good communication between company and customer.
Frequently asked
Answers before you ask.
How do you handle HIPAA on social?
No patient photos without signed releases. No identifiable case descriptions. No engagement on comments that disclose PHI. Content passes a HIPAA check before publishing.
Which platforms do you manage?
Instagram, Facebook, LinkedIn, TikTok, YouTube. We recommend platforms based on your specialty (dental / ortho / cosmetic on Instagram, primary-care on Facebook, B2B referrals on LinkedIn).
Will you create original content or just repost?
Both. Original content mix typically 70% produced for you (photos, short-form video, infographics), 30% curated industry content with your voice.
What about patient stories?
With signed patient releases, yes. We get the release flow documented at onboarding so patient stories can run with compliance intact.
How much does social media management cost?
$8-10/hour for social / marketing work. Typical commitment is 20-40 hours/month for a single-location practice. See full pricing →
Can you run paid social ads?
Yes. Facebook / Instagram / LinkedIn ads with healthcare-compliant targeting, creative that doesn't trip Meta's healthcare ad restrictions, and conversion tracking.
How quickly can social go live?
As fast as a few days for simple engagement work (replies, post scheduling, community management). About two weeks for most managed engagements covering multi-platform content and ongoing posting. Full campaigns with ad creative, video production, or new-brand voice work can take up to a month. Your timeline shapes ours.
Customer Service Outsourcing Guide
How to Outsource Your Social Media Properly
In today's modern world, social media is one of the important factors in every business. Hence, online stores must have their social media game on point to perform well. It makes the businesses to be in straight talks with their customers, building good relations and at the same
Marketing and media
4 Ways You Can Boost SEO Using Instagram
Instagram alt text, bio formatting as H1/H2/H3, and tagging tactics that push your marketing further than likes and follower counts on the app.
Tech Support
SEO for Medical Practices and Websites: A Practical Guide for Healthcare Professionals
A practical guide to healthcare SEO covering local search, keyword research by patient intent, on-page tags, and content that turns searches into booked visits.
Ready to scale social media management?
Let's build the squad your practice needs.
A 30-minute call. We'll scope the work, pre-qualify candidates, and give you a realistic go-live timeline.
877-775-3667 · info@helpsquad.com · Doylestown, PA