6 Free Ways To Build A Stellar Customer Service Team

By: Kristin Savage

Reading reviews about your company, products, or services is always exciting. It’s how you get an honest opinion about the quality of the work you are doing. However, not every entrepreneur knows how to make the most of positive and negative customer feedback. Here are 10 great ways you can effectively utilize customer feedback. Reinforce … Continued

By: Jessica Wise

There is no doubt about it. Managing a small business is no walk in the park, but developing a stellar customer service team on a limited budget can feel like trying to sprint up the Rocky Mountains on rollerblades. The first half of the battle for any business is attracting customers. The other half is … Continued