Jessica Eyre

The home improvement industry is notoriously labor intensive. With long hours and backbreaking work, you have hardly any time (not to mention energy) left to find leads and grow your business. That’s where HelpSquad can save the day. While you focus on your job and put just a little work into gaining leads, HelpSquad can … Continued

We now live in a very mobile society. We carry computers in our pockets, billions of passengers fly on a plane each year,  there are more than 250 million cars on the road in the United States. And, according to statistics site FiveThirtyEight, the average person will move homes 11.4 times in their lifetime. As … Continued

In Temkin’s 2018 customer experience report, auto dealerships were ranked thirteenth among twenty industries, earning an “Okay” rating on average. Why was that? Temkin generated the ratings by asking 10,000 US consumers how they would rate their recent interactions with 318 companies, specifically according to three dimensions: success, effort, and emotion. So the auto dealership … Continued

When you’re in the business of selling cars, reputation is king. And in the online world, building that reputation, or recovering from a one that’s less than stellar, can be the difference in your success.   There are several factors that contribute to your online reputation, and live chat technology for car dealers can be … Continued

Frustrated by the traditional car-buying process? A live chat car dealer can change your experience, providing instant support and personalized service from home. With live chat, you can navigate buying a car, from finding the perfect model to understanding financing options, all while building trust with your dealership. See how live chat can revolutionize your … Continued

As someone in the car sales business, you have probably heard these fears and complaints customers have about buying a car: “I’m afraid I’ll get ripped off.” “Feel like salesmen always take advantage of my ignorance about cars.” “Am not good at negotiating.” “I don’t like car shopping because it seems like salesmen try to … Continued

There’s only so much you can do during the work day. And if you’re a real estate agent, that day doesn’t usually fit neatly inside the typical 9 to 5. (Sorry, Dolly Parton).   Even though we all want to be able to do it all, for most of us, that’s a pipe dream.  And … Continued

Picture this: You’re interacting with a guest, helping her with her unique needs, when she asks you a question you just don’t know the answer to. You know where to find the person who knows the answer–he’s downstairs in the lobby–but you don’t want to make the guest wait, and you want her to have … Continued

Leaving one’s family behind to move to another country is hard enough; when we add second language learning and university coursework to the mix, we can see how foreign language students might struggle to feel connected to and stay engaged in our schools. How can we eliminate this barrier? How can we help foreign language … Continued