Outsourcing: The Answer to the $8.5 Trillion Talent Shortage

25 Jun 2024 By: Mary Dellosa

Updated

Outsourcing: The Answer to the $8.5 Trillion Talent Shortage

A recent Korn Ferry study predicts that by 2030, over 85 million jobs could be unfilled due to a shortage of skilled workers.

I’ve worked across different businesses for about ten years now. Different sizes. Different stages. Different problems. But hiring has slowly become the hardest one to solve.

Roles stay open longer than they should. Teams stretch themselves thin while waiting for the right person to show up. Sometimes that person never does. That’s usually when talent outsourcing enters the picture. Not as a big strategic move, but as a practical response to reality.

The talent shortage today is already affecting how companies grow, plan, and operate. With a projected $8.5 trillion impact globally, many businesses are being pushed to rethink how they find people. For a lot of teams, outsourcing talent acquisition is part of that shift.

Outsourcing: The Answer to the $8.5 Trillion Talent Shortage

What are talent shortages?

Talent shortages happen when the skills a business needs aren’t easy to find in the market. I’ve seen this across roles that used to be straightforward to hire for. The work changes faster than the talent pool does.

One thing I’ve noticed is that companies often limit themselves without realizing it. Hiring locally feels safe, but it also narrows the field. Talent management outsourcing opens access to people who work differently, think differently, and bring experience from other markets.

Smaller companies feel this more intensely. They don’t always have the time or resources to compete for the same candidates as larger brands. Over time, that imbalance slows momentum.

The Economic Impact of the Talent Shortage

When positions stay open, work piles up. Deadlines slip. People cover roles that aren’t theirs. I’ve watched this quietly drain teams.

To compensate, companies often raise pay or rush hiring decisions. That can help short term, but it’s rarely sustainable. At a broader level, countries that can’t supply skilled workers lose ground in competitive industries. Talent tends to move where opportunity is easier to access.

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Key Industries Affected by the Talent Shortage

Technology, healthcare, and engineering consistently come up as the hardest hit. These roles take time to learn and experience to master.

This is where the benefits of outsourcing engineering talent show up clearly. Instead of waiting months for local hires, companies can work with people who already have the skills. That time savings matters more than most people expect.

The Rise of Outsourcing as a Solution

Outsourcing used to be treated as temporary. Over time, I’ve seen it become part of how companies actually function.

Good outsourcing talent solutions don’t replace teams. They support them. They help businesses keep moving when hiring stalls or growth outpaces internal capacity.

The Concept of Outsourcing

Outsourcing is simply working with external partners to handle specific roles or tasks. Recruiting, engineering, support, operations.

In the best cases I’ve seen, it feels less like handing work off and more like extending the team. The value isn’t just labor. It’s experience, process, and reliability.

Why Businesses are Turning to Outsourcing

Cost still matters, but it’s rarely the main reason anymore. Outsourcing talent acquisition helps with expenses, but more importantly, it helps with access.

Outsourcing opens doors to a broader talent pool and gives companies flexibility. Teams can scale based on real needs instead of fixed headcount. That flexibility is hard to achieve internally, especially in uncertain markets.

The Strategic Advantages of Outsourcing

talent shortage
Discover how outsourcing can be a strategic solution to the global talent shortage, valued at $8.5 trillion.

Outsourcing allows internal teams to stay focused on core work. External specialists handle tasks that require specific skills or constant attention.

I’ve worked with enough global teams to know that different perspectives improve outcomes. People approach problems differently depending on where and how they’ve worked. That variety often leads to better decisions.

Over time, talent management outsourcing becomes less about filling gaps and more about staying adaptable.

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A Korn Ferry study points to a global human talent shortage as the real threat to jobs, not automation. By 2030, over 85 million roles could go unfilled, resulting in $8.5 trillion in lost revenue.

Demographic changes are a major driver. Aging populations and low birth rates are already affecting many countries. Even regions with short-term talent surpluses are expected to face shortages. In response, companies are hiring more globally and investing in continuous learning.

Potential Challenges and Risks of Outsourcing

Outsourcing isn’t flawless. Time zone differences can slow things down if expectations aren’t clear.

What I’ve learned is that structure matters more than location. Clear processes, shared tools, and agreed response times prevent most issues.

Quality Control and Standards

Quality issues usually come from unclear expectations. When standards aren’t defined, results vary.

Clear metrics, regular check-ins, and open communication make a big difference. When everyone knows what good work looks like, consistency follows.

Data Security and Privacy Concerns

Data security can’t be an afterthought. Companies need to protect sensitive information and intellectual property.

That means choosing partners carefully and putting safeguards in place, from access controls to confidentiality agreements.

Managing Outsourced Teams

Managing outsourced teams takes effort. Communication needs to be intentional.

Simple habits help. Regular calls. Clear priorities. Acknowledging good work. When people feel included, they tend to care more about the outcome.

Future Outlook: Outsourcing and the Talent Shortage

Outsourcing will likely keep growing as talent shortages continue. Automation and AI will change the type of work being outsourced, but people will still be essential.

As routine tasks become automated, outsourcing partners will focus more on problem-solving and specialized work.

Long-term Impact on the Global Economy

Outsourcing connects businesses across borders and encourages knowledge sharing.

Responsible outsourcing matters. Fair labor practices and transparency should guide partnerships. When done thoughtfully, outsourcing benefits companies, workers, and local economies.

Preparing Your Business for Outsourcing

Preparation matters more than speed. Businesses should identify which tasks make sense to outsource and what success looks like.

Choosing the right partner isn’t just about pricing. It’s about alignment and communication.

Conclusion

From what I’ve seen over the years, talent outsourcing works best when it’s treated as a long-term decision, not a quick fix. Done right, it helps businesses stay flexible, access global talent, and keep moving forward.

If you’re looking into outsourcing talent solutions, HelpSquad supports teams with bilingual virtual assistants, 24/7 coverage, and flexible pricing starting at $8.50 per hour. It’s a practical option for handling support, back-office work, and research without constant hiring pressure.

FAQs

What is talent outsourcing?

Talent outsourcing is when a company works with an external provider to supply skilled professionals instead of hiring them directly as full-time employees. This can include roles in engineering, customer support, operations, or recruitment.

What are talent shortages?

Talent shortages occur when there are not enough qualified workers available to fill open roles. This usually happens when skills demand grows faster than training, education, or workforce supply.

What is an example of outsourcing?

A common example of outsourcing is a company hiring an external customer support team or software development team instead of building and managing that team internally.

What industries are most affected by talent shortages?

Industries like technology, healthcare, and engineering are among the most affected because they require specialized skills that take time and experience to develop.

Why do companies use talent outsourcing to address shortages?

Companies use talent outsourcing to access a wider talent pool, fill roles faster, and stay flexible when local hiring is slow or too competitive.

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Mary Dellosa
Mary Dellosa

Mary is an executive assistant with over 3 years of experience. She enjoys doing various tasks such as graphic design, video editing and content writing. She is on HelpSquad's marketing team and helps leverage the company's business for growth. You may contact Mary on LinkedIn: https://www.linkedin.com/in/gelai-dellosa/

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