The Power of Words: 4 Best Tactics to Guide Customer Service Word ChoicesJan 10, 2020
Customer Service Word Choices: What to say to your customers (and why, and how). We have all heard the saying,…
The good, the bad and the ugly
Customer Service Word Choices: What to say to your customers (and why, and how). We have all heard the saying,…
Jingle Bell Rock Your Small Business Organization Through the Holiday Season It’s beginning to look a lot like Christmas, everywhere…
Planes, trains, automobiles or even motorbikes…no matter what sector of the transportation industry your business falls under, you need to…
Reading reviews about your company, products, or services is always exciting. It’s how you get an honest opinion about the…
If you’re shopping around for 24/7 managed live chat service, we’ve saved you some time by doing all of the…
The spookiest time of year is upon us. Skeletons and spider webs adorn neighborhood porches, Halloween themed music blares across…
There is no doubt about it. Managing a small business is no walk in the park, but developing a stellar…
“Growth is never by mere chance; it is the result of forces working together.” – James Cash Penney, the founder…
Progressions such as automation, self-service, and the breaking down of communication barriers are making customer service easier than ever before.…