Helping the home improvement industry catch more leads

By: Michael Kansky

A successful customer service outsourcing project begins with selecting appropriate strategy based on the organization’s needs. Our comprehensive nearshore outsourcing guide is here to help you decide if a nearshore BPO is suitable for your requirements.

By: Natalya Bucuy

What does outsourcing customer service entail? Naturally, business owners may hesitate to let other people step in to help handle the client load. After all, the quality of service can make or break relationships with customers. Good customer service can facilitate unbreakable loyalty from customers. 89% of consumers are more likely to make another purchase … Continued

By: Jessica Eyre

The home improvement industry is notoriously labor intensive. With long hours and backbreaking work, you have hardly any time (not to mention energy) left to find leads and grow your business. That’s where HelpSquad can save the day. While you focus on your job and put just a little work into gaining leads, HelpSquad can … Continued