Michael Kansky

Michael Kansky is a seasoned entrepreneur and the CEO of LiveHelpNow and HelpSquad, two innovative companies that specialize in customer service solutions. With over 20 years of experience in the industry, Kansky has cemented his reputation as a forward-thinking leader, dedicated to providing exceptional customer support strategies and technologies. Under Kansky's guidance, LiveHelpNow has become a leading provider of customer service software, offering a comprehensive suite of tools for businesses to enhance their customer interactions. From live chat and ticketing systems to knowledge bases and email management solutions, LiveHelpNow caters to a wide range of industries and boasts an impressive clientele. In addition to LiveHelpNow, Kansky also founded HelpSquad, a customer service outsourcing company. He recognized the increasing demand for top-notch customer support and aimed to bridge the gap by offering highly trained professionals who can efficiently handle customer inquiries on behalf of businesses. HelpSquad's team of experts ensures that businesses can provide timely and personalized support to their customers, resulting in improved satisfaction and loyalty. Kansky's expertise lies in understanding the evolving needs of customers and transforming those insights into practical solutions. By combining technology, training, and a customer-centric approach, he has revolutionized the way businesses approach customer service.

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