Real Estate Call Answering Service | Virtual Receptionists

In real estate, every missed call can mean lost business. A real estate call answering service solves this. They handle client interactions professionally and efficiently, helping you grow.

Whether you’re a small agency or a large firm, a real estate call answering service provides vital support. They answer calls, schedule appointments, and ensure no lead is missed.

What Virtual Receptionists Can Help Real Estate With

Virtual receptionists can help your real estate business in many ways. They perform tasks that boost efficiency and improve customer satisfaction.

Supporting customers and employees via phone and email

A real estate call answering service handles inbound and outbound communications. They ensure customer inquiries are promptly addressed and assist employees with routine tasks.

Keeping inbound leads warm, and connecting them with your sales team

Virtual receptionists keep potential leads engaged. They follow up with prospects, answer questions, and connect them with your sales team, so no opportunity is missed.

Scheduling appointments, estimates, and meetings

They manage your calendar by scheduling appointments, estimates, and meetings. This ensures your schedule stays up-to-date, preventing missed engagements.

Managing your CRM

Virtual receptionists maintain your Customer Relationship Management (CRM) system. They ensure client information is accurately recorded and easily accessible for smooth operations.

Invoicing, collections, and data entry

They assist with invoicing and collections, ensuring efficient financial transactions. Virtual receptionists also perform data entry, keeping your records organized and current.

Organizing and managing projects

Virtual receptionists assist with organizing and managing projects, ensuring tasks are finished on time and within budget. This lets you focus on growth while they handle admin work.

Creating work orders and dispatching your service team

They create work orders and dispatch your service team quickly. This ensures all client requests are handled promptly, boosting customer satisfaction and operational efficiency.

Virtual Receptionists Trained to Handle all Real Estate Inquiries

Our virtual receptionists are highly trained to handle all types of real estate inquiries. They know how to use various real estate software, providing clients with accurate information.

Housecall Pro

They efficiently use Housecall Pro, managing scheduling, invoicing, and other tasks to streamline your real estate operations.

Service Titan

Proficient in Service Titan, our virtual receptionists handle real estate operations smoothly, ensuring seamless management.

Gorilla Desk

They are trained to use Gorilla Desk, efficiently managing appointments, estimates, and other tasks to keep operations running smoothly.

Jobber

Our virtual receptionists expertly use Jobber to manage client information, scheduling, and invoicing, ensuring efficient handling of your operations.

Field Edge

Proficient in Field Edge, they manage work orders and dispatch service teams quickly, ensuring all client requests are handled promptly.

Salesforce

They are trained in Salesforce, keeping client information accurately recorded and easily accessible for better CRM management.

Hubspot

Our virtual receptionists can use Hubspot to organize and access client information efficiently, ensuring smooth CRM operations.

Zoho

Proficient in Zoho, they help manage client information and tasks, ensuring that your real estate operations run efficiently.

Zoom

They handle Zoom video conferencing with ease, ensuring that all virtual meetings are organized and run smoothly.

Benefits of Real Estate Call Answering Service Virtual Receptionist

Hiring virtual receptionists for your real estate business offers many benefits. They improve efficiency and boost customer satisfaction, helping your business grow.

Affordability

Virtual receptionists give you professional support without the cost of full-time employees, saving on salaries and benefits.

No more voicemails, all customers are now handled, no lost opportunities

A real estate call answering service ensures no missed calls or voicemails. Every customer is promptly handled, so no opportunity is lost.

Revenue increase

By keeping leads warm and answering inquiries quickly, virtual receptionists convert more prospects into paying clients, driving revenue growth.

No payroll tax

You avoid payroll tax with virtual receptionists, saving money that can be reinvested in business growth.

Customer satisfaction and experience

Virtual receptionists handle all client inquiries professionally, enhancing satisfaction and building a positive reputation for your business.

Features Included In All Plans & Packages for Real Estate Call Answering Service

Our real estate call answering service offers a range of features designed to drive your success. These tools ensure your operations run smoothly and efficiently.

Receptionist Work

Our virtual receptionists manage all receptionist tasks, including answering calls, scheduling appointments, and handling your CRM, ensuring professional client interactions.

Company Specific Scripting

We use company-specific scripting to ensure our virtual receptionists accurately represent your brand, maintaining a consistent, professional image.

Mobile App and Desktop Portal

Manage your operations anywhere with our mobile app and desktop portal, giving you complete control over your business at all times.

24/7/365 Live Coverage

We offer 24/7/365 live coverage to address client inquiries promptly, ensuring high customer satisfaction and seamless operations.

Call Reporting

Our call reporting feature gives you valuable insights into client interactions, helping you refine your business strategies for growth.

Follow-Ups & Outbound Calls

We handle follow-ups and outbound calls, keeping leads engaged and converting them into customers, boosting your revenue.

Live Customer Support for Real Estate via Phone, Email, Chat and text

We provide live customer support across phone, email, chat, and text, ensuring quick responses and high customer satisfaction.

Social Media Management

Our service includes social media management, helping you build and maintain a strong online presence, enhancing your brand visibility across platforms.

HelpSquad Virtual Receptionists for Real Estate

Our virtual receptionists are fully trained to manage all real estate inquiries. They are skilled in real estate software, providing accurate and reliable information to your clients.

All of our live telephone operators are extensively trained on conflict de-escalation, empathetic customer service, and helping callers navigate their options

Our team excels in conflict de-escalation and empathetic service, helping callers navigate their options with professionalism.

100% Human

We offer only 100% human receptionists, ensuring a personal touch in every client interaction, boosting satisfaction.

Consistent Receptionists

You’ll have the same receptionists regularly, helping build trust and strong client relationships.

We know Real Estate Industry

Our receptionists understand the real estate industry, providing your clients with accurate and helpful information.

Tailored to Fit Your Needs

We customize our services to suit your business needs, offering the support you need to grow efficiently.

Call Handling and Notifications on Your Terms

We manage calls and notifications based on your preferences, giving you complete control over your operations.

Compatibility with your Software

Our receptionists are proficient in real estate software, ensuring seamless integration with your current systems.

24/7 availability

We provide round-the-clock service, ensuring all client inquiries are answered quickly and professionally.

Frequently Asked Questions

Did you know?

57% of customers find long wait times the most frustrating part of customer service? As your business grows, handling high call volumes gets harder, and without enough staff, customers may face these delays. Offering 24/7 support is a must. A real estate call answering service ensures customers always receive timely help, whether they need assistance or are ready to make a purchase. This boosts customer satisfaction and helps close more sales.

Conclusion

In the competitive real estate market, having a reliable real estate call answering service is crucial. Virtual receptionists ensure every client interaction is handled efficiently. They manage your CRM, schedule appointments, and act as part of your team, maximizing your business potential. With HelpSquad’s real estate call answering service, your business is well-supported and in trusted hands.