Aderant Chat Integration

Automate chat leads for Aderant

Support your clients and double the leads you generate online by integrating HelpSquad’s 24/7 Managed Live Chat into Aderant.

Integration with Aderant

If you are currently using Aderant’s portals or practice management systems, we can embed our 24/7 live chat team and start to capture leads in 15 minutes or less!

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Your legal practice can stand to benefit greatly from implementing a live chat feature. Because live chat is almost instantaneous and issues get resolved quickly, you will have a first mover advantage over firms that only offer phone and email support. If a prospect has a question or a problem, he or she may stumble across several legal blogs on Google, and your website may be one of them. The prospect will then go through the articles, and on your website, they notice the live chat feature. The prospect may then click on the live chat, talk to one of your representatives and leave his or her contact information. Just like that, you’ve managed to score a lead, while the other blogs and websites did not.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Aderant. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 Aderant customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your Aderant needs

Aderant is a platform that will centralize all of your firm’s data and make it more accessible than ever. Being able to rapidly access relevant information can give you a competitive advantage, and in today’s legal world, research is more than just finding precedents or reviewing all the data related to a specific matter. With client collaboration and legal knowledge management software however, you can expedite the research process and uncover long forgotten firm data. Aderant offers a powerful set of features that will centralize, organize and make more accessible all of the relevant information that key policy makers at the firm need to make decisions. 

 

When coupled with HelpSquad’s managed live chat service, Aderant can take the leads you generate from your live chat and then organize them in a way that will boost your future advertising and marketing campaigns. A user will activate the webchat on your website, when he or she has a small question that does not warrant a phone call. However, there is no need for this user to drop out of the sales funnel after the question has been answered – it is clear that they had a legal issue that needed to be addressed. By storing this user’s contact information into Aderant, and then including them in your email marketing campaigns, the user may become a client at some point in the future.

 

A managed live chat service can also be a treasure trove of information. Each conversation that one of your agents has with a prospect can be stored and assigned to that prospect in Aderant. These conversations can then be reviewed, and used to convert the individual prospect, but can also be used in future email and marketing campaigns to address questions and pain points before they even pop up in a conversation. This can greatly increase conversion rates, and improve the ROI for your marketing and advertising budgets. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"