Personalized responses, customized chat flows, intelligent routing, answers to your customers’ most pressing questions, and an experience your customers will actually enjoy – chatbots done the right way!
Not only will our chatbots lighten the workload for your team and provide your customers with 24/7 support, they can do so much more! Our customized ‘bots can answer common questions, schedule appointments, conduct surveys, prequalify and capture leads, perform mathematical calculations, and collect confidential information. They can also process natural language, incorporate decision trees, and communicate with any external APIs to send or retrieve data.
Your customers will have access to answers to their most pressing questions from anywhere at any time. They can request anything from videos and how-tos to infographics and assembly instructions. You tell us what your customers need most, and we’ll make sure your ‘bot is designed to provide it. And, don’t worry. Your website visitors will still be able to speak with your team when they really need to. HelpSquad chatbots are designed for easy access to live agents so at any point a customer can request a live conversation and get one! Try us for free today!
– Satisfied HelpSquad Higher Education Client
Our friendly chat support agents are here to answer your questions about our managed chat bot service. HelpSquad BPO has omnichannel support solutions for businesses of any size, helping businesses outsource chat, email, SMS/Texting, phone, social media customer support as well as knowledge base management, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!
In sales, converting leads into customers is key to success. Any business aiming to boost sales must know how to effectively turn leads into buyers. Here’s a simple breakdown of what lead conversion means. Understanding the Basics of Lead Conversion Defining Lead Conversion Lead conversion is a process where an initial prospect turns into a … Continued
Lately, many healthcare groups are turning to external experts for medical billing. They aim to devote more time to patient care. Outsourcing this complex task lets healthcare workers concentrate on providing top-notch care. This change makes admin work smoother and keeps patient care as the top priority. Learning about the concept of Outsourcing Medical Billing … Continued
Nowadays, with everyone’s increasing workload and responsibilities, time has turned into a sacred resource. Many of us have too many tasks on our plate. However, let’s assume that I showed you a technique that will resolve all your time management problems. Let us understand better how you can maximize your time by hiring virtual assistants. How Virtual … Continued
