Not only are solid leads hard to come by, but acquiring them can also be expensive. It takes time, resources and manpower to convert browsers into buyers. HelpSquad’s team is committed to getting quality results at half the cost. Our agents will engage with your website visitors, answer their questions, and assist with booking meetings so your sales team can close the deal.
Let's face it, managing your day-to-day business operations can be daunting. Imagine what it would be like to have lead capture and appointment booking taken off your plate. We’re here to do just that!
Capture Leads and Cut Costs
No Lead Left Behind
Welcome to the 21st century and post-Covid era. People no longer have patience for chatbots, phone queues or contact us forms. A waiting lead becomes a lost lead. Never leave a customer wondering how long it takes to get a reply to a “contact us” form or why it is so hard to get an appointment! We can help with instant lead and chat forwarding via text, email, Slack or Microsoft Teams message or by a feed directly into your CRM.
"We started providing live chat to our customers and quickly realized that we simply do not have time to implement chat properly in addition to phone and support ticket support we were already offering. HelpSquad presented the solution by taking on that responsibility and boy, did they! Our live chat is now handled 24/7/365 by extremely pleasant HelpSquaders. We are happy, our customers are happy, do not wait to try this service."
– Satisfied HelpSquad Client
You’ve got questions? We’ve got answers.
Our friendly chat support agents are here to answer your questions. HelpSquad BPO has omnichannel support solutions for businesses of any size, helping businesses outsource chat, email, SMS/Texting, phone, social media customer support as well as knowledge base management, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!
RECENT HELPSQUAD NEWS
Recent Events
AI and Automation in BPO Operations
AI and automation are shaking things up across industries, and the BPO world’s riding that wave, too. We’re gonna take a closer look at how these tech wonders are changing the game in the BPO operations. Highlighting the benefits and the challenges they bring. So sit back, relax, and let’s dive into this tech adventure! … Continued
Generate leads with Virtual assistants
When you have a hard time getting leads for your business, hiring a virtual assistant may be the right decision. Moreover, they are also cost-effective and can also help you increase your productivity. This article will bring to light the place of virtual assistants in lead generation and will offer tips on how to make the most … Continued
Real-Time Messaging
One of the key elements of live chat services is real-time messaging. It means rapid communication of messages among users through an internet connection. This has changed the way businesses interact with their clients, giving them a means of fast and efficient communication. Real-time messaging has become a critical tool for companies of all sizes and in … Continued