Outsource Facebook Messenger Chats To Live Agents

Our best-in-class, omnichannel live chat service will revolutionize any brand’s customer experience by allowing customers to receive 24/7 support via Facebook Messenger.

Professional, intelligent live chat agents to provide quality, 24/7 support to your customers via two-way Facebook Messenger chat.

An Omnichannel Option For the Modern Customer

Let us engage with your customers on one of their favorite communication channels, Facebook! HelpSquad’s live chat team responds quickly and professionally to any direct messages initiated via your company’s Facebook page. Your followers will never have to wait for answers again. As soon as they reach out to you, they are guaranteed prompt attention and assistance 24/7. The best part is that it takes virtually no time to outsource Facebook Messenger interactions to HelpSquad’s managed chat service. This feature is included free with any subscription package.

More Communication Channels, More Opportunities

The Facebook Messenger feature opens businesses up to a whole new world of opportunity and revenue. Having a live human present to answer questions 24/7 whenever a prospect or customer visits your company’s Facebook page can mean the difference between losing or making a sale. Current and prospective customers love having this type of access and availability to support, and will be far more likely to become return customers. Let us get you started today!

"We were swamped with customers using our Facebook page to contact our customer service with basic questions. --Where is my order? --How much is shipping? HelpSquad helped us by fielding all incoming Facebook messenger conversations by a professional team of agents! We can now again focus on what is important, our business!"

– Satisfied HelpSquad Client

You’ve got questions? We’ve got answers.

Our friendly chat support agents are here to answer your questions. HelpSquad BPO has omnichannel support solutions for businesses of any size, helping businesses outsource chat, email, SMS/Texting, phone and social media customer support, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!


Recent Events

Benefits of Hiring a Real Estate Virtual Assistant

In real estate, time is money. Many professionals now use virtual assistants to streamline operations, boost productivity, and reach their potential. This article covers the role of a real estate virtual assistant, benefits of hiring one, key skills to seek, hiring tips, and how to leverage their capabilities. Understanding the Role of a Real Estate … Continued

read more

Essential Virtual Assistant Services for Business Success in 2024

Nowadays, being efficient is one key to success. For the past few years, business owners struggle in juggling one task at a time which is why partnering with virtual assistants gained popularity. Virtual Assistants offer different kinds of services which helps business owners free up their time on back-end tasks and focus more on income … Continued

read more

Driving revenue with Shopify Inbox web chat

In today’s digital world, businesses look to enhance customer experience and increase sales. Shopify Inbox web chat helps with this by enabling real-time customer support. This article will explore setting up Shopify Inbox web chat, using it effectively, measuring its impact, and solving common problems. Understanding the Power of Shopify Inbox Web Chat For businesses, … Continued

read more