Chime is a real estate CRM solution that can work for everyone from single agents to large brokerages. Chime has four main packages, each best suited for agents and firms in different stages of development. The Starter package for example is designed to help newer agents establish their end-to-end sales pipeline in order to save time and convert more leads. The Core package is best suited for high performance agents or new teams that are looking to streamline their sales funnel and grow their business rapidly. You then have the premier and enterprise packages, which are designed for established teams and large businesses looking to leverage advanced marketing tools and AI-powered automation.
Chime’s IDX websites track user activity and gather insightful data about what a user does before making a purchase, or before changing their minds and leaving the site. If you add HelpSquad’s managed live chat service to the website, this data chain can be extended to include the conversations that happen with a live chat agent after the user browses the website. For example, you might notice that several users have viewed a listing, before talking to an agent, but falling short of booking a meeting. You can then use this information to tailor the offering and ensure that you close the sale the next time a prospect shows interest.
Chime can also be used to generate landing pages, and one of the key moments before any purchasing decision is contact with the business. If this contact cannot be established right away, then the customer might abandon the purchasing process. However, with a 24/7 managed live chat service, a customer support agent will be there in time to make sure that all the objections and questions that the prospect has are handled and that the sale is completed.