DearDoc Chat Integration

Automate chat leads for DearDoc

Improve DearDoc’s ROI and provide a better patient experience with HelpSquad’s 24/7 managed live chat service.

Integration with DearDoc

HelpSquad’s 24/7 proactive live chat teams can be up and running in 15 minutes, ready to improve DearDoc’s customer acquisition and retention capabilities right away.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Live chat can be integrated into DearDoc to further improve the ROI of the platform. DearDoc comes with numerous tools that can help you better understand your patients, but in order to understand them, you will need data, and this data can be gathered through your live chat. As patients and potential patients discuss their issues and ask their questions in live chat, these conversations can be saved and stored into DearDoc. The conversations can then be reviewed and analyzed by your marketing and sales teams, and the information gathered in this way can be used to create better, more effective marketing and advertising campaigns.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to DearDoc. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 DearDoc customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your DearDoc needs

DearDoc is a software solution that provides the digital tools that doctors need in order to grow their practice and provide the best patient care possible. With DearDoc, you can grow your practice, revamp your patient experience, save time for your support staff, build your online presence and reputation, and scale your practice across several locations. Some of the features that come with this software package include missed call AI, Google integration, an auto dialer, WebMD and Vitals.com integration, text to pay, a review generator, forms and telemedicine among others. 

 

With HelpSquad’s 24/7 live chat teams you can increase the ROI that you achieve from your patient acquisition and retention efforts. If you run an SEO campaign, you likely draw in a lot of qualified traffic to your website, but without live chat, you are only converting about half of your potential leads. Live chat can be there for visitors to ask questions, and in order to interact with it, the visitors will have to enter contact information. This information has turned the visitor into a lead once it is stored in DearDoc, and it can be used to contact your leads with tailored offers that can further convert them into customers.

 

Another benefit of using HelpSquad is that you can improve your patients’ experience when they deal with your practice. HelpSquad offers teams that are active 24/7 for just $185/month, so your patients will be able to get in touch with your practice at any time of the day.  Surveys have also shown that live chat is the preferred contact method for online users, because it is very accessible and easy to use. This means that live chat will allow your patients to talk to one of your representatives whenever they need to and about any issue, minor or major, that they may have. If a patient comes to your live chat team with a minor issue, the issue can be resolved on the spot, and if the patient has a major issue, he or she can be scheduled for an appointment or redirected to your phone lines.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"