Docrio Chat Integration

Automate chat leads for Docrio

Double the leads that you send to Litify’s Docrio through your website with HelpSquad’s Managed 24/7 Live Chat Service.

Integration with Docrio

If you use Litify’s document management and matter management tools we can integrate one of our teams and begin capturing leads with 24/7 proactive chat in 15 minutes or less!


Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.


  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Live chat is very useful for businesses in numerous industries, but how helpful is it for a legal practice? As it turns out, it can be extremely helpful. Legal issues can sometimes be urgent, and if a prospect can get in touch with your company quickly, and then set up an appointment or have some questions answered, you will have the advantage over your competitors. This is especially true for first time clients, who do not know what to expect from a law firm. If the barrier to interact with your firm initially is very low, then the odds of generating leads and fresh customers are very high. With a managed live chat service such as HelpSquad, you can have real people operating your live chat 24/7 for just $185/month.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Docrio. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).


Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!


Need agents trained for your business and dedicated to your company only? No problem!


We help 1250 Docrio customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!


A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.



Proactive 24/7 live chat for all your Docrio needs

Litify’s Document Management platform is known as Docrio, and it is designed to remove the hassle and the headache of having disorganized digital documents. Many digital legal documents will be scans or pdf files, and these formats cannot be quickly filtered or searched using text. This is why Docrio has an inbuilt optical character recognition (OCR) tool that can detect text within any file, allowing you to quickly search through all your documents. Docrio also comes with features that will allow you to easily sort and organize the documents into folders, move your mailroom to the cloud with DocAssign, and set up secure user permissions to protect sensitive documents.


Live chat can work great with Docrio, because all of the conversations that your representatives have can be recorded and stored in your documents. These conversations provide a trove of valuable information that can be analyzed to better understand your customers. With Litify’s Docrio, the conversations can all be stored in one location, or they can be stored with all of the information related to a specific prospect. Then, you or your marketing team can review these conversations and then tailor your ad messaging to preemptively answer all of the questions that your target market has, in order to increase clickthrough and conversion rates.


The live chat conversations can also be used to create FAQs, new content for your website, and other promotional materials. Creating website and blog content around common questions can be extremely useful for SEO and content marketing. Many users will type questions into Google, and if your content is based around these high relevance questions, it will appear at the top, and in the “People also ask” box on the front page of Google. Companies pay thousands of dollars for keyword and market research, and content marketing initiatives to appear that high on Google. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"