Ellucian Chat Integration

Automate chat leads for Ellucian

Improve the conversion rate of your landing pages with HelpSquad’s Managed 24/7 Live Chat Service and then register your customers’ data into Ellucian.

Integration with Ellucian

Engage and recruit more students with the help of one our 24/7 live chat teams and Ellucian.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Live chat has been shown to improve the conversion rates of landing pages. Out of all the prospects that reach your landing pages, a certain segment will still have some questions before they are ready to sign up. If these questions cannot be answered right away, the prospects will drop out and leave the page. However, if there is a live chat option available, the prospects are much more likely to ask these questions and have them answered. This will make them much more likely to go through with the final step, increasing your conversion rates and the overall ROI of your marketing efforts.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Ellucian. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 Ellucian customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your Ellucian needs

With Ellucian’s SaaS-enabled ecosystem of technologies, you will be able to make institution-wide improvements. Elllucian comes with features that empower employees, empower data-driven decisions, improve your recruitment and engagement operations, help you redesign business processes, strengthen fundraisers, and will allow you to transition your organization’s digital backend to the clouds.

 

If you use landing pages to enroll students or to convert them into leads, you can further improve their conversion rates with a live chat feature. A lot of prospects may be right on the verge of converting, but they may still have a couple of questions before they do. The problem is that these prospects will not pick up the phone or write up an email in order to ask their questions and get the information they need to convert. Instead, they will drop out of the sales process entirely. However, if they have the option to use a live chat feature to ask these questions, they will be much more likely to do it, and in turn convert on your landing page. This is because live chat is the preferred support method online, and because it is easy-to-use, fast and requires very little commitment. 

 

Live chat can also improve lead generation directly from your website traffic. Like your prospects, website visitors may have questions about your service or require some clarification. Once these issues are resolved, the visitors may become clients right then and there. A segment however will ask their questions and then leave the website. The good news is that in order to ask these questions, the prospects will have to provide an email address. This address can be stored in your CRM, along with the conversation that the visitor had with your agents. This will turn the visitors into leads, who you can contact at some point in the future, either as part of a marketing campaign, or through your sales team. The conversations can also provide insight into how to best approach these leads, and if you tailor an offer that is personalized for each individual lead, the chances of converting the leads go up. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"