Lawmatics Chat Integration

Automate chat leads for Lawmatics

Generate double the leads for Lawmatics and improve customer satisfaction across the board with HelpSquad’s Managed 24/7 Live Chat Service.

Integration with Lawmatics

While Lawmatics handles all of the routine operations of your growing law firm, HelpSquad’s live chat teams can be integrated into your website, email campaigns and landing pages in order to generate new leads on a regular basis.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

In the online world, everything is blazing fast, and customers have become accustomed to rapid service. When it comes to support, especially in a legal setting, clients want answers as soon as possible, and if you are able to provide quick answers, you have a competitive advantage. However, you cannot be available on the phone 24/7, or answer emails outside of business hours. This is where a managed live chat service such as HelpSquad, which is operated round the clock by a remote team can really make the difference between a lost prospect and a promising lead. For just $185/month, you can have a customer service team operate the live chat on your website, in your emails and on your landing pages, and they will be ready to generate leads and provide support for your existing customers.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Lawmatics. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 Lawmatics customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your Lawmatics needs

Lawmatics is an automation platform that provides growing law firms with all the features they need such as legal client intake tools, law practice CRM, marketing automation, and billing tools. With Lawmatics in the background, you can focus your energy and attention where it matters most, and ensure that you provide value for your clients. Lawmatics even takes care of legal case intake by providing you with the form templates needed to create a repeatable process that will automatically handle client intake. 

 

Lawmatics’ systems can be augmented with the leads generated by HelpSquad’s managed live chat service. Website visitors find live chat to be a much more accessible support channel compared to phone and email support, and they are more likely to engage with it. In order to engage with the live chat, the visitors will have to enter their contact information, including their email address, and this will turn a regular website visitor into a lead. The information can then be registered into Lawmatics and accessed at a later date when you launch a new marketing initiative or campaign.

 

However, that is not all. Each conversation that occurs in your live chat can be recorded and then reviewed in the future. These conversations hold valuable insights that will help you and your firm understand what potential prospects want to ask, and what their pain points are. By knowing their questions beforehand, you can tailor website content around these questions, and this will be very useful for both SEO and content marketing. When you know their pain points on the other hand, and why they hesitate before converting, you can create much more effective marketing and advertising campaigns, which will provide more bang for your buck.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"