Marketing 360 provides the tools that you need in order to scale and the marketing programs that you need to grow. Marketing budgets can sometimes be tight, and you will have to squeeze the most value out of them. This is why Marketing 360 offers the tools needed to grow your business fast and get high returns for your investments. With a powerful but easy-to-use website and online store builder, you can save thousands of dollars on building up your online presence, and start accepting payments online through the Marketing 360 Card Reader and Mobile App. Marketing 360 can also help you simplify the business management process thanks to its Point of Sale app, and built-in CRM.
Any marketing tool will need leads to work with, and this is where live chat comes in. As you draw in visitors through your blog and SEO efforts, you will naturally gain new leads and customers. However, most of the traffic will go to waste, and a significant portion of this traffic could still be converted if you have a live chat feature. Live chat is right there on your front page ready to assist your visitors with any questions or problems that they have, and in the process of doing so, it will convert these visitors into leads. This is because in order to use the live chat, the visitors will have to enter an email address, which can be stored in a CRM and contacted at some point in the future.
Live chat will also help you increase your retention rates by improving your customers’ experience. If your customers feel that they can solve any issue that they have after you’ve performed a service for them or sold them a product, they will be much more likely to do business with you and to recommend your business to a friend. A managed live chat service is available 24/7, which means that your customers do not have to wait until business hours or over the weekend to have their issues resolved, and this will improve the experience they have when working with your company.