Modento Chat Integration

Automate chat leads for Modento

Double the leads you generate through your website and email, and improve your ROI by adding HelpSquad’s Managed 24/7 Live Chat Service to Modento’s suite of integrations.

Integration with Modento

Stay in touch with your clients 24/7 with one of our live chat teams that can be integrated into your Modento system.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

All practices and businesses rely on leads to draw in more customers, and a great way to improve your lead generation is to implement a live chat on your website. Many of your website visitors would get in touch with you, if you offer an easy, and quick to use solution. Live chat can be that solution, and in order to use it, visitors will have to enter an email address. Once the email address is in your system, the visitor went from someone who is completely unknown to someone that you can contact in the future with specialized offers.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Modento. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 Modento customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your Modento needs

Modento allows you to connect with patients anytime, anywhere. It is a software solution that comes with numerous features that will allow you to improve the efficiency of your operations and the service that you deliver to your patients. These features are designed to support the whole patient cycle. Before the appointment, you have 2-way communication, the patient net, a patient portal, digital forms and online scheduling among others. During the appointment, the features offered by Modento include LiveOps, treatment and payment plans, and virtual check-ins. Finally, after the appointment is over, the features that will be most useful are online payments, automated recalls, voicemail drops, and loyalty programs.

 

A live chat can help you connect with your patients and potential patients much better. When website visitors click on your live chat link, they will have to enter their email address in order to start a conversation. These email addresses, along with the conversation that they’ve had, can then be stored into Modento as leads. Your team can then analyze these conversations and categorize your leads according to the issues that they’ve brought up in live chat. Once segmented, the leads can be contacted with tailored offers in order to convert them into paying customers.

 

Not only that, but live chat have an impact on the ROI of your marketing campaigns. If you use landing pages to convert visitors into leads, or leads into customers, live chat can be there as a last minute contact option if your target market has any questions before converting. On top of that, live chat can be added to your emails, further increasing the conversion rates of your email campaigns. The conversation data that you gather through live chat is also a treasure trove of information in regards to the common concerns, questions and issues of your target market. By analyzing these conversations, you can tailor the messaging in your advertising campaigns to better connect with your prospects, and address issues before they even come up. When all of these factors come together, you get more bang for every marketing buck that you spend. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"