PatientNow Chat Integration

Automate chat leads for PatientNow

Improve your patients’ experience and your bottom line by integrating HelpSquad’s Managed 24/7 Live Chat Service into PatientNow.

Integration with PatientNow

Get more out of your PatientNow websites, email marketing and landing pages with one of HelpSquad’s 24/7 proactive live chat teams.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

A live chat feature can help you further increase patient experience. With HelpSquad, your patients will have access to live chat agents 24/7, so if there is an emergency at any point during the day, or if a patient has a question outside of business hours, they will be able to talk to your practice. This can have a significant impact on the experience that patients have, and it can lessen the load placed on your phone support system, which can be left open to more serious and urgent issues. All of this can be achieved for a minimal investment of just $185/month.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to PatientNow. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 PatientNow customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your PatientNow needs

With PatientNow you can manage your practice, patients and marketing all in one central hub. With the suite of tools available through PatientNow, you can implement paperless forms, convert more clients, improve your billing process and track your inventory, to name just a few of the capabilities that come with this software solution. You will also have access to a wide range of features such as CRM capabilities, patient records, barcode implementation, communication tools, a social media post scheduler, reporting and analytics tools, integrations with a wide range of third party software, payment security and compliance tools, forms, a client portal, and tools that make SEO much easier.

 

You can further improve your patient experience with the help of one of our 24/7 live chat teams. Patients will often have questions, issues or requests outside of business hours, and with a live chat team that is active around the clock, these problems can be addressed. Not only will this improve your patients’ satisfaction with your practice, it will also lessen the load placed on your phone support system, leaving it open to emergency calls only. The conversations can also be saved and stored into PatientNow, where they can be analyzed at later dates in order to find areas of your practice that need improvement, or common requests that your patients have in order to develop new service packages.

 

On top of that, HelpSquad can be used to generate more leads and improve your bottom line. Live chat is always up and running on your website, but it’s not just your patients that have questions. Website visitors might also want some extra information, but they may not be willing to get in touch with you using a phone or email. Live chat fits into that sweet spot where you don’t have to commit too much to a conversation, and it is a way to contact a company instantly. This is why many internet users prefer it, and why they are willing to give you their email address in order to use live chat. Once you have their contact information, you can then contact them with targeted offers later on.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"