PatientPoint Chat Integration

Automate chat leads for PatientPoint

Register twice as many leads into PatientPoint with HelpSquad’s 24/7 managed live chat service and keep track of everything your clients deal with.

Integration with PatientPoint

HelpSquad is a cost-effective managed live chat service that you can quickly implement into PatientPoint and which offers dedicated live chat operators who will provide instant customer support and engagement around the clock.


Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.


  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

With the help of a managed live chat service, healthcare providers can generate more leads and make it more convenient for potential clients to get in touch with the practice. These leads can then be sent to PatientPoint, where they can be tracked and analyzed. In addition, a live chat service can increase lead conversion rates compared to traditional methods like phone and email. This is because chat transcripts provide a permanent conversation record, which you can use for future reference. This data can also help providers determine which marketing efforts are working and which need to be tweaked.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to your PatientPoint. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).


Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!


Need agents trained for your business and dedicated to your company only? No problem!


We help 1250 PatientPoint customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!


A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.



Proactive 24/7 live chat for all your PatientPoint needs

PatientPoint is a healthcare management software that helps you automate your practice and be more efficient with your time. It offers seamless health management features that can deliver a highly relevant, personalized health experience. The practice can use collected information to develop the organization’s workflow by having all relevant patient data in a central location. PatientPoint also helps you keep track of all the financial and billing matters of the practice, accurately track patient details and appointments, and track your billable time and expenses efficiently. On top of that, PatientPoint offers tools for batch document creation, patient intake and automatic invoice reminders.


A healthcare management system like PatientPoint is valuable for any medical practice. However, to maximize its potential, it is crucial to integrate a managed live chat service like HelpSquad into it. Doing so will increase leads and conversion rates for your practice. A live chat service provides a quick way for potential clients to get in touch with your practice. They can ask questions, get clarification on specific points, and learn more about what your practice has to offer. This will allow your practice to build rapport with potential clients. By taking the time to chat with patients and getting to know them, you’ll better understand their needs and how your practice can help them. This rapport-building will ultimately lead to more conversions because patients will feel more comfortable doing business with a practice they know and trust.


Live chat software will also help your future marketing campaigns. All chat transcripts are saved, allowing you to go back and reference them later. This data can help you understand which marketing efforts are working and which need to be tweaked. In addition, having a record of the conversation can be helpful if there are any disputes down the road. This is why using a live chat service can help you ensure that you’re providing the best possible experience for your patients.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"