PatientPop Chat Integration

Automate chat leads for PatientPop

Funnel more patients into your PatientPop system with HelpSquad’s Managed 24/7 Live Chat Service.

Integration with PatientPop

Enhance patient engagement and grow your practice by hiring one of HelpSquad’s 24/7 proactive live chat teams.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

One of the biggest benefits of implementing a live chat feature on your website is increased lead generation. With live chat, each website visitor has the potential to become a lead if he or she has a question. When live chat is opened by a visitor, he or she will be prompted for their email address. The email address can then be stored into PatientPop, and used in future marketing campaigns and sales initiatives. On top of that, if you have landing pages on your website, the conversion rates of these landing pages can be increased as well, because any last minute questions or concerns can be quickly addressed through live chat.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to PatientPop. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 PatientPop customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your PatientPop needs

PatientPop is an all-in-one healthcare marketing and medical practice management solution. The aim of PatientPop is to automate a lot of the routine tasks that you have to deal with when running a practice in order to lighten your workload and reduce your overhead. Not only that, but PatientPop can also help you streamline numerous processes and achieve more with less work. In terms of features, PatientPop offers website management, SEO, telehealth, text messaging, reputation management, EMR and EHR integration, patient payments, online scheduling and reputation management among others.

 

While PatientPop can automate a great deal of patient engagement tasks, there are some that will require the attention of a customer service agent. For most practices, this means someone that is operating a phone, but phone support is both time consuming and expensive, and it should be reserved for serious issues. Smaller issues can be handled through live chat. However, hiring an extra team to operate your live chat can be quite the investment, and if you do not have a very high volume of chat requests, the investment is usually not worth it. This is where a service such as HelpSquad comes in. HelpSquad provides teams of live chat operators that are active 24/7 for just $185/month.

 

That’s not all. Live chat is also great at increasing the number of leads that you generate through your website. In fact, many companies find that they double their lead generation from online traffic after they implement live chat. This is because in order to use the live chat, a website visitor will have to enter some contact information, such as an email address. The email address, along with the live chat conversation can be registered into PatientPop, and then the visitor becomes a lead. At this point, all your team has to do is contact this lead with a new offer based on the conversation he or she just had with one of your operators, and the lead can be converted into a paying customer. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"