Updox Chat Integration

Automate chat leads for Updox

With HelpSquad’s 24/7 Managed Live Chat Service you can improve your patients’ satisfaction and the number of leads that you send to Updox.

Integration with Updox

Improve the ROI of Updox with one of HelpSquad’s 24/7 proactive live chat teams.


Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.


  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

A managed live chat service can be beneficial in several ways, when it is implemented into Updox. To start, if you go with HelpSquad, you have the price. HelpSquad costs just $185/month, and for that monthly fee, you will have a live chat operator team that is active 24/7. On top of the ROI, these teams, because they are there for your patients 24/7, can greatly improve customer satisfaction, and the lead generation of your website. If a visitor interacts with your live chat, then that visitor can be registered into Updox, along with the interaction, and can be contacted and converted into a customer at some point in the future.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Updox. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).


Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!


Need agents trained for your business and dedicated to your company only? No problem!


We help 1250 Updox customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!


A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.



Proactive 24/7 live chat for all your Updox needs

Updox is a communication platform that will help you deliver the best in-person and virtual care in order to give your patients the best value. It is a great solution for physicians, pharmacists, health systems and LTPACs, providing essential tools for telehealth, patient engagement, practice productivity and charge capture. With Updox you have everything you need to run an efficient practice that delivers value and excellent care for your patients.


Updox’ ROI can be further improved with HelpSquad. Patient relationships are an essential aspect of any medical practice, and if you can improve these relationships, you can ensure that patients will choose your practice whenever they have a health problem. However, while Updox can automate and take care of many aspects of the practice-patient relationship, there are some patient issues which are fairly straightforward, but too complex to be handled by an automated process. This is where live chat can be invaluable. A patient will be able to rely on your live chat to solve these issues, and in the process, leave your phone line open for bigger problems that require more in-depth communications. With HelpSquad, you can add this feature to your websites, landing pages, and emails for just $185/month, and have a team operate that live chat 24/7. This is a very small investment for an essential addition to your suite of customer service tools.


The conversations generated through live chat can also be extremely valuable. For one, any visitor that interacts with the live chat becomes a lead, and can then be converted later into a customer. However, that’s not all. All the conversations that are had through live chat can be recorded and stored on your end in order to be analyzed later on. Through this analysis, your team can gain insights into what your prospects and customers are most interested in and what their biggest problems are. This information can then be used to improve your service, and your marketing efforts. 

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"