Weave Chat Integration

Automate chat leads for Weave

Increase the ROI of your Weave communication channels with HelpSquad’s 24/7 Managed Live Chat Service.

Integration with Weave

If you use Weave’s all-in-one powerful platform and communication tools, you can benefit greatly by integrating HelpSquad into your customer-facing live chat features.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Hiring a live chat support team that operates 24/7 inhouse can be very expensive, and while outsourcing can help you save on costs, there is still an even cheaper option – HelpSquad. HelpSquad costs $185/month, and you can also hire dedicated full-time agents for 50% of what an inhouse support specialist would cost. This means that you can improve customer satisfaction and handle all of your live chat communications with patients for a very low price, while you focus on growing your business and delivering stellar service.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Weave. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 Weave customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your Weave needs

Weave is an all-in-one platform that covers everything from phones to scheduling, payments, texting, reviews and reminders. Almost all communication channels are centralized in Weave, making customer interaction much more accessible, faster, and automating a large part of it. This will ensure that you are there for your customers when they need you and that all of the busy work of scheduling, sending reminders and sending or requesting payments is taken care of by the platform. Weave has been used effectively in a wide range of industries, from the dental and medical industries, to optometry, physical therapy, veterinary, electrical, plumbing and HVAC industries. Basically, any company that has to interact with a lot of customers frequently, and where these interactions require a higher degree of commitment, can benefit from using Weave.

 

With HelpSquad, you can outsource your live chat management to a very affordable team that is active 24/7. The price per month is $185, and having a human operated live chat is better for your customers and patients than having a live chat that is operated by bots. This is because they will be able to better connect to your live chat operators, and the operators are able to deal with a much wider range of issues and questions than a bot. Not only will this lead to increased customer satisfaction, it will also give you a better insight into what your customers and patients are dealing with and what their problems are.

 

And this is where the other major live chat benefit comes in – the conversations. The conversations that your live chat agents have with your clients and website visitors can all be recorded and stored into Weave. These conversations can then be categorized and analyzed in order to gain insight into what your clients and potential clients want from your business. This information can be very valuable, because it can be used to improve everything from your marketing and advertising campaigns, to your products and services. All of this information also comes at no extra cost with live chat, and it would otherwise cost thousands of dollars to obtain through surveys and customer interviews.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"