Zola Suite Chat Integration

Automate chat leads for Zola Suite

Funnel two times as many leads into Zola Suite and increase your customers’ satisfaction with HelpSquad’s Managed 24/7 Live Chat Service.

Integration with Zola Suite

Be there for your clients 24/7 and turn more prospects into leads with one of HelpSquad’s live chat teams. Keep track of all the conversations your live chat team has with prospects, and then enter all of this data into Zola Suite’s Prospect and Intake Management features.

 

Every minute you delay trialing HelpSquad you miss an opportunity to convert 3-5% of your new visitors to leads.

 

  • 24/7/365 Managed Live Chat Supporting your customers (Includes Two-Way Texting and Facebook messenger)
  • ADA, HIPAA and PCI compliant live chat software included free
  • 24×7 US Based, highly trained Shared or Dedicated Live Chat Agents
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • FAQ creation and maintenance
  • Enterprise level reports
  • Dedicated account manager
  • 24×7 Support at 1-877-775-3667 or via live chat

Start 14 day free trial today to see what we can do for your top line.

Starts at only $185/month for up to 50 leads captured!

How many leads did you lose last month due to not having 24/7 proactive live chat on your website?

Calling a law firm can be intimidating for certain people, especially for first-time clients. These prospects may only have a small legal question, and they might think that by contacting you they would bother you, or they might not know the best approach to have their issues resolved. These are common barriers that often prevent website visitors from becoming leads. Live chat however is an instant, low-commitment communication channel, through which a website visitor can have these small or urgent matters resolved. If the conversation goes well, the visitor will remember your firm, and could possibly become a client in the future. On top of that, you will have the visitor’s email address and some contact information for future marketing initiatives. HelpSquad provides the teams that operate live chat service for you 24/7 at $185/month.

Simple pricing

Pricing starts at $185/month for up to 50 leads sent to Zola Suite. That is less than $4.00 per lead!

Our state-of-the-art software allows us to capture leads on the web, social media, email and SMS (text messaging).

 

Start 14 day trial today to see how many leads we can generate for your business.

Custom implementation

Do you want your team to take chats when available and use our chat agents for backup to cover offline hours? No problem!

 

Need agents trained for your business and dedicated to your company only? No problem!

 

We help 1250 Zola Suite customers with automating chat leads intake and have seen it all. We dare you to throw a challenge our way!

 

A Leader You Can Follow

HelpSquad is a leader in the business process outsourcing. Since inception, we have successfully helped countless businesses offer superior support to their customers.

Our headquarters is US-based with global contact centers that serve businesses in dozens of countries.

HelpSquad will show positive results within the first week of implementation. Our customer turnover rate is less than 2%.

We own our own call center software with numerous patents, US Patents Nos. 9,178,950 and 9,584,375; and Patent Pending.

 

 

Proactive 24/7 live chat for all your Zola Suite needs

Zola Suite is an end-to-end practice management platform that can help legal firms with powerful features such as matter and email management, sophisticated billing and accounting tools, and powerful reporting in the cloud. With Zola Suite, you will have all the tools you need to take someone from a prospect to a paying client, tools such as dynamic CRM, intake management features, intake forms, retainment agreements, matter management features, and document management and automation features.

 

HelpSquad’s managed live chat service is active 24/7 on your website and in your email campaigns, which means that it will be able to generate leads round the clock. A visitor to the website is much more likely to contact your support channels, if they come in the form of a live chat, because live chat requires a low time commitment. Once the visitor has interacted with the live chat, he or she has become a lead, and now you can contact this lead at a later date in order to convert them into a client.

 

Each live chat interaction is also recorded along with the visitor’s contact information, and these records can be used when contacting the visitor in order to convert them. Thanks to Zola Suite, the interactions can also be categorized along various criteria, such as the nature of their request, and then the visitors can be contacted in batches, targeting their specific concern. Furthermore, the conversations can be reviewed to understand general trends in the concerns and questions that your prospects have, and then this information can be used in marketing and advertising campaigns, increasing your ROI and conversion rates.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset: Their customers!”

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These businesses trust us

Kofile Technologies

"They are a professional who has always proven themselves trustworthy and beneficial to our support staff."

Mason Bottle

"The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction."

MultiSoft Corportation

"They handle all of our live support 24x7x365. Awesome customer service!!!"

N.J. Hair Center

"It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer."

Simple Agency Oy

"Agents will learn how to answer the top questions prospects ask custom to YOUR business."

Spark Orthodontics

"Good communication between company and customer!"