Surgery scheduling
Coordinating pre-op, surgery, and post-op appointments with precision.
Ophthalmology · Vision Care
Ophthalmology
Specialty-trained teams for busy eye care practices.
Ophthalmology practices need front desks that understand refractions, pre-auths for procedures, and IOL scheduling workflows. Our teams train on Modernizing Medicine, NextGen, and your practice protocols so patients get the experience they expect.
What we handle
Embedded services for your ophthalmology practice
Prior authorizations
IOL, injections, and specialty procedures - approved and documented.
Patient recall
Annual exam reminders, refraction follow-ups, and lapsed-patient reactivation.
Insurance verification
Medical vs. vision benefits, VOBs, and patient responsibility calculations before the visit.
From phones to claims
Practice operations, handled.
If your clinicians are doing it, your front desk is drowning in it, or your last vendor dropped the ball on it - we staff for it.
Appointment Scheduling
Phones answered, calendars filled, no-shows reduced. 24/7 if you need it.
Patient Intake
New-patient forms, eligibility, insurance capture - clean before the visit.
Insurance Verification
VOBs, eligibility, benefit breakdowns. Done before the appointment.
Prior Authorization
Documentation, payer follow-up, and approvals on the first try.
Medical Billing & Claims
Posting, EOBs, AR, appeals, collections - the full revenue cycle.
Denial Management
Root-cause review, appeals, resubmissions. Recovered revenue, faster.
After-Hours Coverage
Evenings, weekends, holidays. Your team off-call.
Telehealth Coordination
Setup, reminders, tech-issue triage, no-show recovery.
Medical Scribing
Real-time and async charting. Clinicians out of the EHR after hours.
Let's talk
Let's talk about what your practice actually needs.
A 30-minute call. No sales pressure. We'll tell you honestly whether we're a fit.
877-775-3667 · info@helpsquad.com · Doylestown, PA