The Advantages of Live Chat and Auto-translation in the Medical Industry

By: Shelby Shaffer

“Thanks for calling. We appreciate our customers, and your call is very important to us. Please stay on the line as all of our customer service representatives and serving others” I don’t know about you, but when I call a business and get a recording similar to this, I certainly do NOT feel like an … Continued

By: Shelby Shaffer

It’s 2 am when I wake up and I hear nothing.  Normally, at 2 am, hearing nothing would be ideal.  It’s not a scene out of a horror movie when hearing nothing means there’s a bad man hiding in your house. But it’s the hottest night of the year so far and I don’t hear … Continued

By: Natalya Bucuy

This is a story about how website with live chat made one man very happy. Beauford was having a busy Monday. It all started, as it usually does, with an alarm clock. (Beauford was an old-fashion kind of guy and liked to use an old-fashion alarm clock. None of that new generation mumbo-jumbo) And so … Continued

By: Dan Kenitz

Many real estate agencies hold two simultaneous thoughts in their heads: “I want more traffic, more leads, and a website real estate agencies hold two simultaneous thoughts in their heads: “I want more traffic, more leads, and a website…

By: Dan Kenitz

Mike Figliuolo, the founder of Thought Leaders, was a tough guy. A former US army platoon leader. An entrepreneur. A certified Master Fitness Trainer. Not exactly the type of person you would expect to have a heart attack at 43. Despite all his accomplishments, Figliuolo learned one important lesson: he wasn’t making time for his … Continued

By: Shelby Shaffer

New things can be scary.  In 1876 when telephones were becoming more and more popular, people were suspicious. It was during a time when few people had firsthand experience with electrical machines.  There were many fears surrounding the telephone. Was it dangerous? Could other people listen in on conversations? Telephone companies had to work hard … Continued

By: Michael Kansky

Just about every school-aged kid I know LOVES a snow day. Heck, I loved them so much when I was a kid I would perform every snow day ritual known to man at the slightest chance of snow. That meant spoons under pillows, pajamas inside out, and when I really wanted a snow day I … Continued

By: Shelby Shaffer

Tumble outta bed and I stumble to the kitchen Pour myself a cup of ambition Yawn and stretch and try to come to life Jump in the shower and the blood starts pumpin’ Out on the street the traffic starts jumpin’ With folks like me on the job from 9 to 5… well not anymore. … Continued

By: Maria De Jesus

The healthcare industry leans more and more on technology, including human translation for sensitive communications. Live chat and automatic translation have become essential for improving medical services. This article will talk about the many ways these tools benefit both patients and healthcare professionals. Understanding Live Chat and Automatic Translation Defining Live Chat in the Medical … Continued