HelpSquad - Live chat agents, outsource live chat answering to US Based operators at HelpSquad.

How HelpSquad works for:

E-Commerce

Professional US Based Live Chat Services for E-Commerce

Live Chat is an essential aspect of any successful e-commerce platform.  Whether your focus is B2B, B2C, or B2G, around-the-clock relationship building and nurturing is a critical capability that supports the sale of your products or services.

Digital customer satisfaction services drive sales, and HelpSquad can supplement your marketing team or offer full functionality with 24/7, US-based, experienced Chat agents.  Trained specifically on your product, service, and policies, HelpSquad is a seamless extension of your brand.  We deliver premium—but affordable—customer care to convert leads to sales, and create an easy experience that existing and new customers appreciate.

When a new or recurring customer arrives at your website, HelpSquad provides a virtual welcome and support. We offer information and solutions through Live Chat and a full-featured ticketing system accessible online or through mobile SMS text messaging.

HelpSquad cuts your costs, offers friendly, well-informed pre-sales service, and converts leads to clients. Always-on and always responsive, we have the stats to prove our success – and the skills and dedication to grow your success, too.

If you don’t already use Live Chat for your e-commerce platform, your competitors probably do.  There is no need to staff a new department when you can outsource with HelpSquad and enjoy cost-effective customer service support that improves your bottom line.

A 14 day Free Trial

Start converting more leads into sales & meetings today!

Your website neeeds Live Chat 24x7

HelpSquad is here to help

  • 24x7 US Based Live Chat Agents
  • Agents go through vigorous training
  • Instant lead and chat transcript forwarding
  • Appointment scheduling
  • Free FAQ creation and upkeep
  • Any CRM integration
  • Enterprise level reports
  • Account manager
  • Live in as little as 48 hours
  • 24x7 Support at 1-877-775-3667