Voice Assistant Technology and its Impact on MarketingNov 14, 2018
Since its inception, the prevalence of voice assistant technology has been gradually gaining momentum. When Apple introduced Siri to the…
Professional US Based Live Chat Services for E-Commerce
HelpSquad helps you expand your e-Commerce website by delivering accurate, engaging Live Chat services to provide superior customer service to existing customers while helping you get new ones.
E-Commerce
Live Chat is an essential aspect of any successful e-commerce platform. Whether your focus is B2B, B2C, or B2G, around-the-clock relationship building and nurturing is a critical capability that supports the sale of your products or services.
Digital customer satisfaction services drive sales, and HelpSquad can supplement your marketing team or offer full functionality with 24/7, US-based, experienced Chat agents. Trained specifically on your product, service, and policies, HelpSquad is a seamless extension of your brand. We deliver premium—but affordable—customer care to convert leads to sales, and create an easy experience that existing and new customers appreciate.
When a new or recurring customer arrives at your website, HelpSquad provides a virtual welcome and support. We offer information and solutions through Live Chat and a full-featured ticketing system accessible online or through mobile SMS text messaging.
HelpSquad cuts your costs, offers friendly, well-informed pre-sales service, and converts leads to clients. Always-on and always responsive, we have the stats to prove our success – and the skills and dedication to grow your success, too.
If you don’t already use Live Chat for your e-commerce platform, your competitors probably do. There is no need to staff a new department when you can outsource with HelpSquad and enjoy cost-effective customer service support that improves your bottom line.