24/7 LIVE PHONE SUPPORT

Take “Please Hold” Out of Your Vocabulary

With HelpSquad’s friendly phone support agents at the helm 24/7, your customers will never hear another busy signal, and you’ll never miss another phone call.

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Why Choose HelpSquad 24/7 Live Phone Support Service?

We'll Save You Money!

We’re up to 50x cheaper than hiring a full-time employee managing live chat on your website. The average salary of one full-time customer service agent for 8 hours a day and 5 days a week coverage is $30k – $40k. You can have HelpSquad staff your live chat support 24/7/365 for as little as $95/month! That means you could save up to $38,000 a year per agent and get full coverage! Try our free, no obligation 14-day trial today!

More Leads = More Sales

With HelpSquad, you will never miss a lead opportunity again. Our agents provide live chat service 24/7/365, and will greet every visitor to your website in real-time. HelpSquad’s team will answer your clients’ questions and guide them through your website, laying the groundwork to convert inquiries into sales. Any visitor information we collect can then be integrated into your CRM system.

Satisfied Customers

44% of customers say that having questions answered by a live person while completing an online purchase is one of the most important features a website can offer. Consumers want speed and convenience. HelpSquad will deliver both, all while providing a personalized experience. Our live chat service will serve as an extension of your brand, and work daily to provide your customers with best customer service they have ever experienced.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset:Their customers!”

- Michael Kansky, Founder
RECENT HELPSQUAD NEWS

Recent Events

Live Chat Agent Job: How To Land One You’ll Love in 2023

Is landing a live chat agent job something you’ve considered? If so, you’ve come to the right place. We’re here to discuss everything – the good, the bad, the happy, and the sad. So, in the words of Al Green, Let’s Stay Together as we explore this career path in detail.  Why Do Customer Service … Continued

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Why and How Properly Deflect Customer Phone Calls.

Ahhhh, the 90s…The era of punk rock, rollerblades, and “the Rachel” haircut. While nostalgia brings some of these things back from time to time – welcome back, fanny packs! – some things should really stay in the 90s. That includes waiting on hold.  Frankly, there are few more annoying things for a customer than being … Continued

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6 Reasons For Outsourcing Customer Service

As the common saying goes, “if you want something done right, do it yourself.” Unfortunately, just like with many famous pearls of wisdom sometimes, this advice is as bad as an old oyster.  Of course, in an ideal world, we’d all have the time, energy, motivation, and skills to do everything according to the unique … Continued

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