24/7 LIVE PHONE SUPPORT

Take “Please Hold” Out of Your Vocabulary

With HelpSquad’s friendly phone support agents at the helm 24/7, your customers will never hear another busy signal, and you’ll never miss another phone call.

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Why Choose HelpSquad 24/7 Live Phone Support Service?

We'll Save You Money!

We’re up to 50x cheaper than hiring a full-time employee managing live chat on your website. The average salary of one full-time customer service agent for 8 hours a day and 5 days a week coverage is $30k – $40k. You can have HelpSquad staff your live chat support 24/7/365 for as little as $95/month! That means you could save up to $38,000 a year per agent and get full coverage! Try our free, no obligation 14-day trial today!

More Leads = More Sales

With HelpSquad, you will never miss a lead opportunity again. Our agents provide live chat service 24/7/365, and will greet every visitor to your website in real-time. HelpSquad’s team will answer your clients’ questions and guide them through your website, laying the groundwork to convert inquiries into sales. Any visitor information we collect can then be integrated into your CRM system.

Satisfied Customers

44% of customers say that having questions answered by a live person while completing an online purchase is one of the most important features a website can offer. Consumers want speed and convenience. HelpSquad will deliver both, all while providing a personalized experience. Our live chat service will serve as an extension of your brand, and work daily to provide your customers with best customer service they have ever experienced.

“Meet HelpSquad. The live chat team of agents trusted by over 4,000 businesses with their most important asset:Their customers!”

- Michael Kansky, Founder
RECENT HELPSQUAD NEWS

Recent Events

Benefits of an After-hours Answering Service

What Is a Good Answering Service An after-hours answering service is a useful business tool. It provides coverage of customer communications when the in-house team is away. Of course, a business must be able to trust the service provider to ensure its customers are in good hands. To do that, look for specific characteristics from … Continued

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Unlocking potential of an SMS Chatbot with Examples

If you are implementing or re-designing an existing SMS Chatbot, this article is for you. Here, we review all the basic principles of SMS Chatbots and their best applications. We discuss the major differences between SMS Chatbot and a traditional web chatbot. We also show examples of successful SMS chatbot implementations powered by conversational AI. … Continued

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40 Canned Response Examples Every Live Chat Agent Must Have Handy in 2023

Providing consistent, fast, and helpful support to each customer can be a challenging goal for a contact center to achieve. A robust library of canned responses is a must have for contact centers to keep favorable customer satisfaction scores. Having an arsenal of ready-to-use, plug-and-send responses to common customer questions will lead to desired customer … Continued

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