Live Chat Service, Hire Live Chat Agents – HelpSquad - Managed Live Chat Service for Websites

Web & Mobile
Design and Development

Your website is your no. 1 sales mechanism. It can be as simple as an online business card or developed into a complex, yet effective marketing machine. It all boils down to how you want to attack the market. Regardless of your industry or your objectives, HelpSquad will collaborate with you to create an engaging, mobile-friendly design that will convert your website visitors into sales.

    Digital presence is a key to success!
    How do we know? The proof is in the numbers!

    81% of buyers conduct online research before making a purchase. Thus, a growing number of shoppers are making decisions based on the experience they have when they interact with a company’s website and/or branded content.

    Custom Landing Page 1
    Custom Landing Page 3
    Custom Landing Page 2

    Our Design and Development Services

    Whether you need a website remodel or a brand-specific mobile or web application, HelpSquad’s team will work with you to bring your vision to life.  Our expertise goes far beyond design and development. Our experts also understand that the best way to deliver a successful online solution is to have a comprehensive strategy in mind. From user experience and search engine optimization to development and design, we’ve got you covered.

    Design and Development

    Effective websites are all about appearance, usability, and accessibility. Our team will collaborate with you to provide a stunning, user-friendly, fast-loading website that will impress your visitors from the moment they arrive on your homepage.

    Web Application
    Design and Development

    How can you grab and hold your audience's attention? Move beyond static, boring webpages. We'll help you create a dynamic, user-friendly web application that your website visitors will love.

    Cross Platform Native Mobile App
    Design and Development

    The world runs on mobile communication. We can provide you with innovative, native mobile applications that are compatible across multiple platforms. The best part is that we'll save you up to 66% in costs with our ability to develop for three operating systems simultaneously.

    Custom, intuitive interfaces

    We craft clean, engaging mobile and web solutions that are tailor-made to fit each client’s needs. Whether your goal is to increase sales, generate leads or boost site traffic, we’ll ensure that your product serves its intended purpose, while providing your customers with a user-friendly experience that accurately represents your brand.

    Blazing fast experience

    It’s not just the design of the finished product that matters. 47% of consumers expect a web page to load in 2 seconds or less, and a 1 second delay in page response can result in a 7% reduction in conversions. We’ll ensure that your web or mobile solution’s performance is at its peak on both mobile and desktop devices.

    An experienced team
    that communicates well

    The HelpSquad team prides themselves on working closely with our clients. We know how important it is for your online presence to be a reflection of your brand. As your project progresses, we’ll provide your team with frequent updates and adapt our approach in response to your suggestions.

    A Cutting-Edge Technological Solution

    The HelpSquad team uses cutting-edge technology to create some of the most innovative, user-friendly web and mobile development solutions in the industry. We implement Xamarin tools to develop all of our mobile products. Xamarin gives us the ability to write for native Android, iOS, and Windows applications simultaneously, saving our clients money and speeding up the development process. For web pages, we develop custom themes for our clients utilizing WordPress, a platform that is known for its easy-to-use back-end panel. This means that your team will have the freedom and ability to make adjustments to your project at any time.


    It's as easy as...


    Specifing your needs and creating the strategy

    The first thing we'll do is ask all the right questions. What do you want your web or mobile solution to feel and look like? What are your calls-to-action? HelpSquad's team will take your vision and turn it into an online experience that will increase traffic, capture leads, and produce results.


    Executing the plan: design, development and launch

    Once we know what will go into developing your custom web or mobile application, we'll begin drafting the design. Our team will create mockups and periodically get your feedback throughout the development stage to make sure we're headed in the right direction.


    Review the results and optimize the performance

    We will meet with you to analyze how visitors are reacting to the newly implemented web or mobile solution. Have sales increased? Are there spikes in traffic during certain times? We'll help you identify any areas that need improvement and tweak the product accordingly.

    Success Stories

    It is one thing to start a relationship. It is another to ensure that every client walks away feeling excited about their experience. We’ve helped hundreds of clients improve their UX and make an impression on the web.  We always go the extra mile. For us, it’s not just about ticking off check boxes.

    Some of the projects we've done

    Our portfolio is our pride and joy. See for yourself how our experience, work ethic, and sense of design have collided to produce these successful, stunning web and mobile development solutions.
    Custom Landing Page 2


    Web development

    LiveHelpNow needed to breathe new life into their existing website. Find out how our team of front-end developers took on the challenge by implementing numerous animations into only a handful of frames.

    Custom Landing Page 1


    Web development wanted to simplify the structure of their website by having every course, article, blog post, and community forum available in one place. Read about how the In'saneLab team accomplished this by combining a large number of resources into a single Training Library.

    Helpsquad Challenge

    Web development

    Learn more about the web application development process behind the creation of the HelpSquad Live Chat Challenge Game. Get an inside look at how our team boosted HelpSquad's web traffic with this branded, interactive product.

    MDBTS Mobile app

    Mobile development

    Microsoft needed an application to showcase and organize their event. We delivered. Check out the multi-platform application In'saneLab developed for the Microsoft Digital Business Transformation Summit.

    Global Knowledge Base

    Web development

    Global Knowledge Base was in need of a "from scratch" website to showcase their brand and knowledge base product. Check out the sleek, streamlined design we've been hard at work on.


    Web development

    Our friends at had a brilliant vision to create a web application for day traders that would simplify and organize stock trader ratings and portfolios. See how we helped them bring their vision to life.

    Success stories - what results do we create?


    Increase in amount of leads

    The web and mobile development projects we have completed for our customers have increased leads by as much as 1800%.


    Increase in sales

    Our clients have seen as much as a 750% increase in sales after implementing their new In'saneLab created mobile and web applications.


    Job applications gathered

    Its not always about leads and sales. We've even helped one of our clients garner as many as 1000+ job applications during an employee branding campaign.

    Any More Questions?

    • How can I trust HelpSquad to interact with my customers?

      This is a great question and We'd imagine you've seen first-hand how quality of service and creating a rapport can factor into a deal closing...often more so than cost. We certainly understand this concern at HelpSquad and truly value the importance of your brand's reputation. Our Squads are highly-screened and trained to ensure you have comfort with their approach, strategy, and style. This is something we take very seriously and was a major factor in why we started this business. We thought other providers fell short in this department and, as a result, companies were missing out on opportunities to take advantage of the benefits of a strategic live chat sales & marketing strategy.

    • Is HelpSquad right for my business?

      We believe we can help any business grow, but we tend to be the best fit for companies that need a personal touch to help convey the value of their offering. Customers love live chat because it's like a personal concierge for your web site, and it shows them you care. We help clients across all types of industries, since the personal approach to selling and conveying value is something customers expect these days. We'd love to prove to you we're worth it, so why don't you sign up for a free trial and see for yourself? You've got nothing to lose!

    • Does HelpSquad get me leads?

      YES! And we help you convert leads into sales & meetings that we can put on your calendar for you. One way we do this is by proactively chatting with your site's visitors, using our award-winning software to target visitors "more likely to buy." We also use industry tactics we've developed through the years as well as provide free recommendations on what needs to be done on your website to increase conversions. Sign up for a free trial and see how we do it.

    • What type of people are on my HelpSquad?

      All of our HelpSquads are comprised of US-Based expert communicators, savvy salespeople, and tech gurus. This combination of skill sets is hard to find, which is why HelpSquad hires 1% of applicants and puts them through a rigorous training program to ensure they have the skills, intellect, and personality to chat with your prospective & existing customers just like you would.

    • How is HelpSquad so cheap? Are you overseas or robots?

      Our prices may be cheap but not at the expense of our customers. All of our squads are real, highly-educated, US-based specialists with diverse skill sets and expertises. Our squads work on multiple businesses at a time, so that's how we keep prices down. We know how important it is to know the people on your Squad, so we always set up an initial video call so you can meet the Squad and they can meet you.

    Let us contact you to discuss web & mobile design and development