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Maria De Jesus

Maria, a BPO industry professional for a decade, transitioned to being a virtual assistant during the pandemic. Throughout her career, she has held various positions including Marketing Manager, Executive Assistant, Talent Acquisition Specialist, and Project Manager. Currently, she is a member of the marketing team and serves as a Content Writer for HelpSquad.

Other stories by Maria De Jesus
Discover the essential information about the role of outsourced services in Medicare plans in this comprehensive article 10 Apr
Business Process Outsourcing

The Role of Outsourced Services in Medicare Plans

HIPAA compliance for outsourced healthcare services 03 Apr
Customer Service

HIPAA Compliance for Outsourced Healthcare Services

large and small language models in BPO operations 27 Mar
Business Process Outsourcing

Large vs Small Language Models in BPO Operations

Data Analytics in Business 20 Mar
Business Process Outsourcing

Leveraging Data Analytics in BPO Operations

AI and Automation in BPO Operations 14 Mar
Business Process Outsourcing

AI and Automation in BPO Operations

Remote Work Wellness 11 Mar
Business Process Outsourcing

The Surprising Health Benefits of Remote Work

virtual assistant scalability 01 Sep
Customer Service

How Customer Service Outsourcing Can Help Your Business Thrive

Uncover the secrets to turning customer inquiries into sales with these innovative strategies. 02 Apr
Blog

Get Your FAQs Straight: Convert Questions into Sales

Learn effective strategies for managing difficult patient interactions in this insightful article on live chat. 10 Jul
Blog

Live Chat: Managing Difficult Patient Interactions