Blog
How Live Chat can make your work hours go farther
There’s only so much you can do during the work day. And if you’re a real estate agent, that day doesn’t usually fit neatly inside the typical 9 to 5. (Sorry, Dolly Parton). Even though we all want to be able to do it all, for most of us, that’s a pipe dream. And … Continued
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Three Reasons You'll Wish You Had Whisper Technology Sooner
Picture this: You’re interacting with a guest, helping her with her unique needs, when she asks you a question you just don’t know the answer to. You know where to find the person who knows the answer–he’s downstairs in the lobby–but you don’t want to make the guest wait, and you want her to have … Continued
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How HelpSquad Live Chat Answering Service Makes Foreign Language Students Feel at Home
Leaving one’s family behind to move to another country is hard enough; when we add second language learning and university coursework to the mix, we can see how foreign language students might struggle to feel connected to and stay engaged in our schools. How can we eliminate this barrier? How can we help foreign language … Continued
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Why Your Guests Want You to Text Them
For years texting and social messaging have been becoming the main form of communication for Americans—as early as 2017, Americans sent 781 billion texts monthly. By 2018, they were sending over 6 billion texts daily. (Text Request). But consumers aren’t just texting one another; they’re texting businesses. SMS is growing in popularity in all industries, … Continued