Professional 24/7 Live Chat Agents for Law Firms and Legal Practices

HelpSquad’s support agents will be there to offer crucial, immediate assistance to your clients day or night

HelpSquad's live chat agents will help you build your legal practice in today’s competitive legal environment.

Real-Time Support

Individuals typically seek legal representation under pressing circumstances. Understandably, your current and potential clients are anxious to speak with your legal team regarding their rights, options and case strategy. They don’t want to wait on hold or leave a message.

HelpSquad’s highly-qualified support agents will set the tone for a positive experience by providing your clients with real-time, accurate answers to their basic questions. Whether you practice family, personal injury, corporate, estate, civil, or criminal law, our personalized service will allow you to attract and retain a strong client base.

An Engaging Experience

HelpSquad will optimize your ability to compete for clients online and on the phone without the added cost of hiring a receptionist or staffing a customer service department. How is that possible? Our responsive, intelligent live chat agents will be trained to answer basic questions related to your practice and then create an engaging experience that will leave inquiring clients feeling secure and informed. Affordable, scalable, and professional, HelpSquad will help you build your legal practice in today’s competitive environment.

HelpSquad provides a better live chat platform than ones I've worked with in the past. Chat agents communicate in a more real way, asking informed questions to potential clients."

-Satisfied HelpSquad Customer

You’ve got questions? We’ve got answers.

Our friendly support agents are here to answer your questions. HelpSquad has support solutions for law firms of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly!


Recent Events

Legal Process Outsourcing (LPO)

Legal process outsourcing is part of the BPO services where the legal services are outsourced to third parties. This includes lawyers who handle tasks from transcription to litigation support. It has been popular over time being highly-cost effective operations mode for law firms and legal department. The idea of LPO is based on the general … Continued

read more

9 Attorney Marketing Strategies That Lawyers Use

What is one marketing strategy that lawyers use to promote themselves?  To help legal professionals promote themselves online, we asked marketing professionals and business leaders this question for their best insights. From employing video marketing to blogging opinions on legal questions, there are several strategies that lawyers use to help them market their services to … Continued

read more

83 Tools and Resources for Personalizing and Optimizing Your Emails, Lead Generation, and Marketing

Everyone knows how to sell online. You stick to a simple acronym: AIDA. Attention Interest Desire/Decision Action Then you set up a website and… …you have no idea what to do next. Fortunately, there are tools for people who have been in this exact scenario. But while it’s always good to be able to create … Continued

read more