15 Sep 2020 By: Artyom Petrosyan
“They are a professional who has always proven themselves trustworthy and beneficial to our support staff.”
There is no excerpt because this is a protected post.
Business Process Outsourcing
2024 Outsourcing Boom: A Global Shift or Troubling Trend?
Outsourcing has become a global phenomenon, with significant impacts on local economies. The rise of outsourcing has raised questions about its long-term effects, making it imperative to analyze the driving forces behind this trend. Additionally, it is essential to examine the ethical implications of outsourcing and how businesses navigate the delicate balance between profitability and … Continued
Customer Service Outsourcing Guide
The Evolving Landscape of Customer Service Outsourcing: AI and ChatGPT Shaping the Future
Customer service outsourcing has undergone significant changes in recent years, driven by the advancements in artificial intelligence (AI) and the emergence of ChatGPT. These technological innovations are revolutionizing the way businesses interact with their customers and shape the future of customer service outsourcing.