Notes from the team.
5 Smart Strategies That Help Avoid Losing Loyal Customers
Customer churn quietly eats small business revenue. Five marketing strategies from Emmanuel Probst and other experts on keeping the loyal clients you already have.
How a Polished Website Builds Trust with Customers
Visitors form an opinion of your site in 50 milliseconds. See how clean design, honest copy and customer-focused marketing build real trust online.
9 Landing Page Best Practices for B2B Businesses
Nine B2B landing page best practices from marketing pros, covering clear CTAs, trust signals, opt-in forms, digital assistants, and conversion-focused design.
8 Tips For Running A Customer Experience Survey
Eight tips for running a customer experience survey that gathers honest feedback, fixes pain points, and feeds your lead generation with real customer data.
How Being Passionately Customer-Centric Leads To Greatness: Mason Bottle's Customer Success Story
Mason Bottle grew from a 2015 Kickstarter to 30+ products by listening to parents. See how customer centricity and live chat support fueled their growth.
5 Strategies for Remote Student Engagement
Five ways teachers keep students participating in remote learning, from virtual whiteboards to multimedia lessons that work alongside remote work schedules at home.
9 Lead Generation Strategies for Small Businesses
Nine lead generation strategies small businesses actually use, from referral programs and SEO to paid social ads, podcasts, and geo-targeted social monitoring.
17 Ways Small Brand Can Provide Big Brand Experience
Seventeen small business owners share how they compete with big brands on marketing, content, hiring freelancers, and building real customer experiences.
5 Ways to Build Personal Connections with Customers Virtually
Five practical ways ecommerce sellers build real personal connections with online shoppers, from thank you videos to handwritten notes and live demos.
How Social Media And E-Commerce Are Driving Powerful New Consumer Experiences [Statistics]
88% of shoppers won't return after a bad UX, and 87% use social media to decide what to buy. Stats on how social commerce shapes ecommerce behavior.
5 Technologies That Will Be Driving Customer Experience In 2026
The five tech shifts shaping CX in 2026, from personalized product recommendations and AR try-ons to AI automation, IoT, and chatbot-driven support.
3 Big Mistakes Businesses Make When it Comes to Employee Advocacy
Three employee advocacy mistakes that hurt reach: skipping a written plan, ignoring incentives for staff, and missing how ai automation supports posting workflows.
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