Notes from the team.
Improving Your Conversion Rates with Landing Page Video
Low conversions on your landing page often come down to one missing piece. This marketing guide covers video types, placement, and what actually moves visitors.
The Best Places To Find New Employees
Hiring is harder with unemployment at 3.7%. A look at ZipRecruiter, live chat recruiting, virtual recruiters, and local colleges for team management hires.
10 Ways To Attract Talent Without Raising Wages: A Response To Stricter Immigration Policies
Ten team management tactics for attracting workers without raising wages, written for small businesses dealing with a 3.7% unemployment rate and tighter visa rules.
Secure Forms for HIPAA and PCI Compliant Data Collection
A secure form keeps patient and payment data encrypted in transit and at rest, behind access controls and a signed BAA. Here is how to verify real HIPAA and PCI compliance.
6 Free Ways To Build A Stellar Customer Service Team
Six free ways to build a stronger customer service team management approach, from satisfaction surveys to CRM tools like Zoho, HubSpot and Agile.
How HelpSquad Can Help Your Car Service Company Fight Against Rideshare Giants
Car service operators losing riders to Uber and Lyft can use HelpSquad's 24/7 live chat agents to book reservations and answer automotive questions instantly.
Expanding Reach: Essential Strategies for Business Growth and Success
Growing brand reach takes more than a bigger budget. Four marketing strategies that actually expand your customer base, from new channels to product launches.
The Advantages of Live Chat and Auto-translation in the Medical Industry
Live chat and auto-translation improve medical communication by letting patients get fast help and understand care instructions in their own language. Live chat reduces delays for questions, scheduling, and follow-ups, while auto-translation breaks language barriers during messag
3 Old-School Customer Loyalty Strategies that Still Work
Three old-school loyalty tactics still pulling weight in modern marketing: stewardship messaging, thought leadership content, and treating buyers like neighbors.
Boosting Sales and Data Management with CRM Software
Is your business struggling to keep up with the demands of today’s competitive market? A CRM software might be the solution you need. Using CRM helps businesses improve sales, manage data, and achieve success. This article covers CRM basics, its impact on sales and data, and impo
Should You Expand into Multiple Brands?
Faded Royalty nearly collapsed from brand sprawl on CNBC's The Profit. What Marcus Lemonis taught Rocco about multi-brand marketing before expanding.
Effective Live Chat in Patient Interactions
Live chat has transformed how patients communicate in healthcare settings, offering a direct and quick way to get support. This tool helps manage tough conversations by enabling healthcare professionals to respond swiftly and empathetically to concerns. By using live chat in pati
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