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Blog - page 38

Notes from the team.

Website Design - The Lehigh Valley's Best Websites
Blog

The Best Lehigh Valley Business Websites - HelpSquad's Picks

HelpSquad's picks for the best business websites in the Lehigh Valley, featuring SmartAcre, Dorney Park, Lehigh University, and FLB Law marketing and design.

Jessica Wise
landing page video
Marketing and media

Improving Your Conversion Rates with Landing Page Video

Low conversions on your landing page often come down to one missing piece. This marketing guide covers video types, placement, and what actually moves visitors.

Mary Dellosa
Best Places To Find New Employees
Blog

The Best Places To Find New Employees

Hiring is harder with unemployment at 3.7%. A look at ZipRecruiter, live chat recruiting, virtual recruiters, and local colleges for team management hires.

Jessica Wise
Attract Customers
Blog

10 Ways To Attract Talent Without Raising Wages: A Response To Stricter Immigration Policies

Ten team management tactics for attracting workers without raising wages, written for small businesses dealing with a 3.7% unemployment rate and tighter visa rules.

Jessica Wise
Healthcare administrator reviewing a secure patient intake form on a laptop at a clinic front desk
Healthcare

Secure Forms for HIPAA and PCI Compliant Data Collection

A secure form keeps patient and payment data encrypted in transit and at rest, behind access controls and a signed BAA. Here is how to verify real HIPAA and PCI compliance.

Maria Rush
Boxer in Luxury Transportation Industry beanie punching toward rideshare logos Uber, Lyft, Curb, Gett, Via on car window
Blog

How HelpSquad Can Help Your Car Service Company Fight Against Rideshare Giants

Car service operators losing riders to Uber and Lyft can use HelpSquad's 24/7 live chat agents to book reservations and answer automotive questions instantly.

Jessica Wise
expanding reach
Business Process Outsourcing

Expanding Reach: Essential Strategies for Business Growth and Success

Growing brand reach takes more than a bigger budget. Four marketing strategies that actually expand your customer base, from new channels to product launches.

Maria Rush
live chat and automatic translation in the medical industry.
Healthcare

The Advantages of Live Chat and Auto-translation in the Medical Industry

Live chat and auto-translation improve medical communication by letting patients get fast help and understand care instructions in their own language. Live chat reduces delays for questions, scheduling, and follow-ups, while auto-translation breaks language barriers during messag

Maria Rush
arrows-pointing
Blog

Should You Expand into Multiple Brands?

Faded Royalty nearly collapsed from brand sprawl on CNBC's The Profit. What Marcus Lemonis taught Rocco about multi-brand marketing before expanding.

Jessica Eyre
Learn effective strategies for managing difficult patient interactions in this insightful article on live chat.
Blog

Effective Live Chat in Patient Interactions

Live chat has transformed how patients communicate in healthcare settings, offering a direct and quick way to get support. This tool helps manage tough conversations by enabling healthcare professionals to respond swiftly and empathetically to concerns. By using live chat in pati

Maria Rush
Two cartoon robots wearing headsets face each other across an Apple laptop on a purple background
Blog

Live Chat Agents VS. Chatbots

Compare live chat agents and chatbots side by side, including what each handles well, where bots fall short, and the skills real agents bring to support.

Mary Dellosa
Purple stylized illustration of a desktop computer with dashboard interface, keyboard, calculator, and document icons
Live chat

Advantages of Live Chat for Your Accounting Practice

Live chat lets accounting firms answer client questions in real time, cutting email lag and giving financial services practices a clear edge over slower competitors.

Maria Rush
Let's talk

Let's talk about what your practice actually needs.

A 30-minute call. No sales pressure. We'll tell you honestly whether we're a fit.

877-775-3667 · info@helpsquad.com · Doylestown, PA