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Creating FAQ 04 Aug
Blog

The Importance of a Well-Crafted FAQ: Effective Strategies for Creation

04 Aug 2017 By: Jacklin Altman
Customer is not right 31 Jul
Customer Service

Understanding Why the Customer is Not Always Right

31 Jul 2017 By: Maria De Jesus
Live chat virtual assistant outsourcing 29 Jan
Blog

Guide to outsourcing chat services to virtual live chat assistants

29 Jan 2016 By: Garland Robinson
Time management and resource allocation 08 Oct
Blog

10 Business Tips on time management and resource allocation

08 Oct 2015 By: Michael Kansky
Strong relationships increase sales 14 Sep
Customer Service

Building Strong Customer Relationships to Ensure Long-Term Success

14 Sep 2015 By: Matthew Harmer
Poor customer service 14 Sep
Blog

What causes poor customer service and how can it be improved?

14 Sep 2015 By: Mary Dellosa
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