Voice Assistant Technology and its Impact on MarketingNov 14, 2018
Since its inception, the prevalence of voice assistant technology has been gradually gaining momentum. When Apple introduced Siri to the…
Since its inception, the prevalence of voice assistant technology has been gradually gaining momentum. When Apple introduced Siri to the…
There are numerous reasons why hiring new people may seem like a daunting task. Maybe your company’s senior-most employee is…
With Internet technology becoming more powerful each and every day, it is now possible for any business owner to utilize…
When it comes to providing peak customer support, there is only so much time and so many resources. Allocating those…
It’s no surprise that providing great customer service makes for happier customers, yet the strong correlation between customer service and…
Dear Customer Service Department of Most Businesses, It’s time for a #realtalk. There are many things to love about your…
What We Learned About Zappos Customer Support Zappo’s stellar customer support almost outpaces its reputation as an online shoe and…
There are tons of things robots do. We just want to tell you about a few of our favorites. We’d…
The best practices for solving challenging customer service issues are well-known: empathize, apologize, and, of course, abide by the age-old…