In the modern digital world of comfort and convenience, it’s hardly a shock that an app is the thing everyone needs. Apps have changed the way we communicate with businesses ranging from ordering food to booking travel. However, there is one function that can bring these apps to the next level – live chat integration. Indeed, you have … Continued

AI chatbots are one of the innovations that have gained popularity as a game changer in the fast moving technology landscape of today. Such smart virtual helpers may change the face of several sectors. AI chatbots change the customer interaction dynamics and improve efficiency. Now, let’s take a dive into the impact of AI chatbots in industries … Continued

A search query for “free live chat software” yields over seven hundred million results on Google. Everyone is looking for free live chat software. If you want a better website than your competitors, that should worry you. One recalls an old quote from George Patton: “If everyone is thinking alike, then somebody isn’t thinking.” What’s … Continued

If you have an eCommerce store, it’s a given that you need a live chat that’s staffed with live chat agents. Your live chat agents are responsible for your live chat success.  Studies show that an experienced live chat agent can handle 4-6 chats in a single time. The agents behind your live chat support … Continued

Give an example of how a 24/7 live chat feature can boost SEO for your website? To help you determine the SEO benefits of implementing 24/7 live chat feature, we asked marketing experts and business leaders this question for their best insights. From increasing engagement rates to dwell time on your website, there are several … Continued

What is one tip for someone looking to build their influence online? To help you build your influence online, we asked marketing experts and small business owners this question for their best insights. From knowing your audience to adding value, there are several tips that may help you build your online presence in the future. … Continued

What is one component to include in an eCommerce marketing strategy? To help you with perfecting your eCommerce marketing strategy, we asked successful online businesses and marketing experts this question for their best recommendations. From building links to focusing on conversion rate optimization, there are several suggestions that may help you with mastering eCommerce marketing. … Continued

What is one way to get more customer reviews for an eCommerce website? To help your eCommerce business get more customer reviews, we asked marketing professionals and eCommerce business owners this question for their best insights. From providing discount incentives to holding a contest, there are several tips that may help you get more customer … Continued

Ah, window shopping! What a fun activity, isn’t it? Whether it is browsing through the storefronts of New York City or checking out the mom-and-pop shops in your local town, sometimes the mere fix of looking at items on display is all you need.  Did you know that window shopping has been around for a … Continued

Your customer support team is always on the front line to resolve customer queries, hear complaints and take feedback.  Their interactions with your customers offer lots of insights related to your business. If you apply them to your marketing strategies, you can get even better results.  But, did you ever think that these conversations can … Continued