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Customer Service Outsourcing Guide

stupid outsourcing mistakes 20 Nov
Customer Service

10 Stupid Outsourcing Mistakes and How to Avoid Them

20 Nov 2023 By: Michael Kansky
VA Interview questions 15 Nov
Customer Service

12 Questions You Should Ask When Interviewing Your VA

15 Nov 2023 By: Michael Kansky
Startup outsourcing 10 Nov
Call center

Helpful tips for startup founders when it comes to outsourcing

10 Nov 2023 By: Michael Kansky
healthcare customer service outsourcing 08 Nov
Call center

Healthcare Outsourcing: Key Statistics You Need to Know

08 Nov 2023 By: Michael Kansky
Reducing outsourcing cost 06 Nov
Call center

The Ultimate Guide to Reducing Outsourcing Costs

06 Nov 2023 By: Michael Kansky
Train-the-trainer model Call centers 20 Oct
Call center

The Ultimate Guide to the Train-the-Trainer Model in Call Centers

20 Oct 2023 By: Michael Kansky
BPO Outsourcing company red flags 19 Oct
Call center

Identifying Red Flags When Selecting a BPO Outsourcing Company

19 Oct 2023 By: Michael Kansky
BPO Destinations 09 Oct
Customer Service Outsourcing Guide

The Best BPO Destinations for Outsourcing Your Operations

09 Oct 2023 By: Michael Kansky
virtual assistants 08 Aug
Customer Service Outsourcing Guide

Nearshore outsourcing: The ultimate guide

08 Aug 2023 By: Michael Kansky
BPO 08 Aug
Customer Service Outsourcing Guide

Best Customer Service Outsourcing Companies for 2024

08 Aug 2023 By: Michael Kansky