Customer Success Stories

They are a professional who has always proven themselves trustworthy and beneficial to our support staff.

Kofile Technologies


“Good communication between company and customer!”

Spark Orthodontics


“The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction.”

Mason Bottle

phone etiquette 27 May
Answering Service

The 10 Golden Rules of Phone Etiquette

27 May 2024 By: Mary Dellosa
Virtual receptionist 24 May
Answering Service

The Powerful Impact of Virtual Receptionists on Client Relations

24 May 2024 By: Mary Dellosa
Customer service in 2024 15 May
Answering Service

Customer Support in 2024: The Challenge of Finding Human Help

15 May 2024 By: Mary Dellosa
sales and lead conversion 17 Apr
Business Process Outsourcing

Sales & Lead Conversion

17 Apr 2024 By: Mary Dellosa
Medical billing outsourcing 09 Apr
Customer Success Stories

Outsourcing Medical Billing in Healthcare: A Practical Guide

09 Apr 2024 By: Mary Dellosa
Boost productivity by hiring Virtual Assistants 27 Mar
Answering Service

Maximize your time by hiring Virtual Assistants

27 Mar 2024 By: Mary Dellosa
29 Jan

Connexa Upgrades Consumer Response Experience for its Slinger Bag Brand in the US market

29 Jan 2024 By: Jessica Wise
Escalation Management 14 Nov
Customer Service

Best practices in Escalation Management

14 Nov 2023 By: Michael Kansky
outsourcing customer service 17 Jul
Business Process Outsourcing

A Complete Guide to Outsourcing Customer Service

17 Jul 2023 By: Michael Kansky
student experience 05 May
Customer Success Stories

BFIT Improves Student Experience (With a Little Help From HelpSquad)

05 May 2022 By: Natalya Bucuy