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Customer Success Stories

They are a professional who has always proven themselves trustworthy and beneficial to our support staff.

Kofile Technologies

 

“Good communication between company and customer!”

Spark Orthodontics

 

“The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction.”

Mason Bottle

customer experience strategy 15 Jul
Customer Service

How a Strong Customer Experience Strategy Fuels Success

15 Jul 2024 By: Mary Dellosa
Virtual receptionist 24 May
Customer Service

The Powerful Impact of Virtual Receptionists on Client Relations

24 May 2024 By: Mary Dellosa
slinger bag review your very own personal tennis ball launcher 1 29 Jan
Customer Success Stories

Connexa Upgrades Consumer Response Experience for its Slinger Bag Brand in the US market

29 Jan 2024 By: Jessica Wise
Escalation Management 14 Nov
Customer Service

Best practices in Escalation Management

14 Nov 2023 By: Michael Kansky
outsourcing customer service 17 Jul
Customer Service Outsourcing Guide

A Complete Guide to Outsourcing Customer Service

17 Jul 2023 By: Michael Kansky
student experience 05 May
Higher Education

BFIT Improves Student Experience (With a Little Help From HelpSquad)

05 May 2022 By: Natalya Bucuy
busy dental practice during pandemic 30 Mar
Customer Success Stories

Busy Dental Practice Secures 30+ New Patients A Month With Around The Clock Support

30 Mar 2022 By: Jessica Wise
Mason Bottle Feature Photo 20 Sep
Customer Success Stories

How Being Passionately Customer-Centric Leads To Greatness: Mason Bottle's Customer Success Story

20 Sep 2021 By: Jessica Wise
Success-Go-Get-It 25 Feb
Blog

M4D Powers Through the Pandemic, Proves Customer Focus is the Key to Success

25 Feb 2021 By: Jessica Wise
live chat for real estate 04 May
Blog

Live Chat: The Future of Real Estate Customer Service

04 May 2018 By: Mary Dellosa